Integrated Corporate Services Announces First Business Process Outsourcing Certification in Nigeria

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Integrated Corporate Services, a leading outsourcing company in Nigeria launches the first business process outsourcing certification in Nigeria.

Established in 2005, Integrated Corporate Service Ltd. (ICS Ltd.) has been providing bespoke business support solutions in the field of outsourcing. Today ICS Ltd. is a household name and the standard bearer in the industry.

ICS Ltd has made giant strides over the years and provides veritable career building opportunities to budding professionals in outsourcing and across several other industries such as Banking, Telecoms, Travel, Hospitality and Retailing, Insurance, Manufacturing, Oil and Gas, and Fast Moving Consumer Goods, to mention a few.

As part of its efforts to improve the career prospects of professionals within the outsourcing industry, the organisation provides certifications in the following fields :

  •     Certified Backoffice Services Associate (CBSA)
  •     Certified Customer Interaction Professional (CCIP)
  •     Certified Financial Process Associate (CFPA)
  •     Certified Technical Support Associate (CTSA)

“At Integrated Corporate Services Ltd., we’re proud to announce this certification in partnership with, BPO Certifications Institute (BCI); a globally respected leader in business process outsourcing. This will help us deliver 100% customer satisfaction,” said ICS CEO Mr. Femi Olatide MD/CEO.

Graduates of the programme qualify for the following; The Nature and Typology of BPO Services, BPO Operations and Work Environment, Personal Effectiveness Principles and Techniques, Keyboarding Skills, Computing and Internet Related Operations, Language, Vocabulary and Comprehension, Basic Concepts of Back Office Outsourcing, Concepts in Customer Service and Teleselling, Concepts ion Finance and Accounting BPO Services and Concepts in Technical Support Help Desk.

Successfully navigating through these courses will make participants better equipped to favourably compete within the keenly competed employment market both as fresh and executive entrant staff. It also provides tools with which a professional with the aim to be self employed can confidently compete in the business environment.

This is your best and most assessable opportunity to better arm yourself for a better tomorrow. Get certified today.

For enquires and details on how the certification works, visit the website or call Kelvin on +2348076656308.

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Adeniyi Adegboye
Integrated Corporate Service Ltd.
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