9Lenses Scales to Enterprise-Level Customers with HP Helion Managed Services SaaS Accelerator

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Enhances scalability, reliability, and speed of its unique SaaS platform.

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As 9Lenses scaled its SaaS business, we needed more than just a cloud provider; we needed a strategic, experienced global partner who could help us continually grow and seize new opportunities.

Many independent software vendors (ISVs) have difficulty breaking into the enterprise-level customer market due to Software-as-a-Service (SaaS) delivery limitations when scaling to secure, mass-enterprise use. 9Lenses, an HP platinum partner, has circumvented these challenges by using HP Helion Managed Services SaaS Accelerator and Managed Virtual Private Cloud to provide enterprise-grade software services on demand.

The 9Lenses SaaS platform disrupts survey tools, Business Intelligence tools, and traditional interview consulting methods by enabling the rapid discovery of business solutions. Raw data that is collected is seamlessly structured by 9Lenses that apply meaningful business logic to pre-organize insights. These structured solutions provide business leaders increased speed to action and a more empowered team.

As 9Lenses’ users rapidly expanded in numbers and global origination, the company found it was quickly outgrowing its existing architecture. To evaluate the benefits of cloud services and test how the company’s applications would perform, 9Lenses worked with HP on a proof-of-concept program.

“As 9Lenses scaled its SaaS business, we needed more than just a cloud provider; we needed a strategic, experienced global partner who could help us continually grow and seize new opportunities,” said Edwin Miller, founder and CEO, 9Lenses. “HP Helion gave us scalability, reliability and speed, but more importantly it gave us the people to help realize our vision.”

Following a successful proof-of-concept trial, 9Lenses chose HP Helion Managed Services SaaS Accelerator to migrate its cloud environment to an HP Helion Managed Virtual Private Cloud. This solution required minimal investment while providing a burstable solution that is able to evolve as the 9Lenses’ business needs change and grow over time.

Within the first month of its HP cloud deployment, 9Lenses doubled its infrastructure to meet the growing demands of customers across the globe. Two months later, 9Lenses added a second location to meet rapid customer demand growth and add the ability to automatically switch to the second location. 9Lenses is also in the process of adding a third international site environment to provide optimum service worldwide. Since its activation with HP, 9Lenses has experienced 100+ percent growth in users since January, building 2014 into a record year. Users now access 9Lenses software applications from all continents.

“9Lenses is a great example of the growth experienced when you use the right technology,” said Jim Fanella, vice president and general manager, Enterprise Services Workload and Cloud Solutions, HP. “With HP Helion Managed Services SaaS Accelerator, we are giving ISVs the opportunity to better serve the growing demands of their customers and exponentially grow their market share while supporting our belief in empowering our customers to deliver world class services.”

About 9Lenses

9Lenses is a powerful software platform that rapidly captures the insights of employees and customers in one place so organizations can confidently navigate critical business decisions. With 9Lenses, organizations can uncover consulting-level insights and generate enterprise value at software speed. 9Lenses pre-packaged and custom applications are used for everything from accelerating sales to improving customer alignment and organizational health.


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Patrick Merfert
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since: 06/2010
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