Travel Insured Shows the Importance of Travel Assistance Services

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Travel Insured International shares the importance of purchasing a travel insurance policy that includes 24/7 travel assistance services and how they've saved travelers in real life travel scenarios.

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One of the most often overlooked benefits within Travel Insured International’s Worldwide Trip Protector products are the 24/7 Travel Assistance Services. Many travelers may have been lead to believe that travel insurance and travel assistance services are the same, but they are in fact two separate types of travel protection coverage. The difference between the two is that travel assistance services provide 24/7 immediate support in case an emergency occurs during a trip, and travel insurance provides reimbursement for specific losses that occurred during the trip, once the trip is over.

Travel assistance services provide help with disruptions including medical evacuation, medically necessary repatriation, medical or legal referrals, inoculation information, hospital admission guarantee, translation service, lost baggage retrieval, passport/visa information, emergency cash advances, bail bond, prescription drug/eyeglass replacement, ID theft resolution service, concierge service, and political and natural disaster evacuation. Travel Insured International, a leading travel insurance company, wants to remind travelers the importance of investing in travel coverage and the perks that come along with the investment. The following are a few examples of some real life travel scenarios where 24/7 assistance services can save the day.

Case 1:

A group of friends was traveling through Italy when a stranger sprinted around a corner knocking into the group and pushing a few of the travelers to the ground. A second stranger dashed to the scene where he swiped three of their bags and runs away too quickly too be caught. This left the robbed travelers without their credit and debit cards, cash, and IDs in foreign country.

Travel assistance services helped the travelers by contacting their family members to have them transfer money, as well as helped them replace their passport by telling them where they needed to visit to receive a new one immediately.

Case 2:

A traveler was on a hiking trip in Spain where he accidentally tripped and fell. While he was lucky enough not to get injured, his glasses flew from his face, breaking them in half.

Prescription Drug/Eyeglass Replacement included with travel assistance services were able to assist him in finding a quality eye doctor and pharmacy closest to his destination so he could receive new glasses that day.

Case 3:

A traveler just finished her last meeting on a business trip in Taiwan and was checking out of the hotel before her flight, when she realized she was being charged more than the original rate she had been given for her week long stay. She attempted to explain the confusion to the hotel staff but they were experiencing a language barrier.

Language Translation Services included in the assistance services saved the day by providing an interpreter who stayed on the phone line with them until the billing situation was worked out and she was able to get to her flight home on time.

Full details for all of the services listed above and additional Assistance Services are provided in the Certificate of Insurance after purchasing a policy. It is important to remember these added benefits that many travelers may overlook! Visit for more details.

About Travel Insured:

Travel Insured International is one of the largest privately held travel protection companies in the US, and preferred supplier to over 5,000 travel agents, travel consortiums and wholesalers in the US and abroad. As a former division of the Travelers up until 1994, and originator of travel insurance in the US, you can say that the “travel protection” blood lines run deep. Travel Insured International’s customer claims operation has significant expertise in both domestic and international claims administration.

Travel Insured International
52-S Oakland Ave.
E. Hartford, CT 06128-0568

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Erin Weiland
Travel Insured International
+1 1-800-243-3174 Ext: 117
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Travel Insured International, Inc.
since: 02/2010
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