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Saint Luke’s Health System Physicians and Clinics Earn Excellence through Insight Awards for Overall Patient Experience in the CG-CAHPS Database
  • USA - English


News provided by

Saint Luke's Health System

Jul 31, 2014, 10:00 ET

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Kansas City, MO (PRWEB) July 31, 2014 -- Saint Luke’s Health System clinics and physicians were recently recognized with an Excellence Through Insight award for Overall Patient Experience in the Clinician Group-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) database in multiple categories by HealthStream, Inc..

It is a privilege to have multiple physicians honored by HealthStream and recognized for delivering on these values

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Recipients were awarded this honor for their commitment to excellence in patient care. To qualify for an award, a clinic or physician must have been a patient satisfaction-tracking client of HealthStream in 2013, scored in the 75th percentile or higher, and surveyed a minimum of 100 patients.

2014 Excellence through Insight Award Recipients

  • Saint Luke’s North Hospital Multispecialty Clinic – Overall Patient Experience
  • Tracy Stevens, M.D., Saint Luke’s Cardiovascular Consultants – Top Performance in Cardiology
  • Richard Moe, M.D., Saint Luke’s Cardiovascular Consultants – Top Performance in Cardiology
  • Douglas Kenney, M.D., Saint Luke’s Medical–Clinton – Top Performance in Family Practice
  • Ammon VerDught, M.D., Saint Luke’s Medical Group – Top Performance in Internal Medicine
  • Vincent M. Lem, M.D., Saint Luke’s Midwest Pulmonary Consultants – Top Performance in Medical Specialty
  • Marie Griffin, M.D., Jacobson and McElliott Diabetes & Endocrinology Center – Top Performance in Medical Specialty

“Commitment to patient satisfaction and quality of care are two of the fundamental missions of Saint Luke’s Health System,” said Leonardo J. Lozada, M.D., MBA, chief physician executive for Saint Luke’s Health System. “It is a privilege to have multiple physicians honored by HealthStream and recognized for delivering on these values.”

Recipients were chosen for receiving the highest ratings in clinic satisfaction in identified categories from among HealthStream’s clients, as well as exceeding industry standards.

HealthStream CEO Robert A. Frist, Jr. said, “We applaud Saint Luke’s Health System’s high-level of commitment to excellence in health care, and are pleased to recognize their achievement through our presentation of Excellence Through Insight awards.”

About Saint Luke’s Health System
Saint Luke’s Health System consists of 10 area hospitals and several primary and specialty care practices, and provides a range of inpatient, outpatient, and home care services. Founded as a faith-based, not-for-profit organization, our mission includes a commitment to the highest levels of excellence in health care and the advancement of medical research and education. The health system is an aligned organization in which the physicians and hospitals assume responsibility for enhancing the physical, mental, and spiritual health of people in the metropolitan Kansas City area and the surrounding region.

About HealthStream
HealthStream (NASDAQ: HSTM) is dedicated to improving patient outcomes through the development of health care organizations’ greatest asset: their people. Our unified suite of software-as-a-service (SaaS) solutions is contracted by, collectively, approximately 3.85 million health care employees in the U.S. for workforce development, training & learning management, talent management, performance assessment, and managing simulation-based education programs. Our research solutions provide valuable insight to health care providers to meet HCAHPS requirements, improve the patient experience, engage their workforce, and enhance physician alignment. Based in Nashville, Tenn., HealthStream has additional offices in Laurel, Md., Brentwood, Tenn., Pensacola, Fla., and Jericho, N.Y.. For more information, visit healthstream.com or call 800-933-9293.

Laurel Gifford, Saint Luke's Health System, +1 (816) 502-8532, [email protected]

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