Patient-Doctor Visits Continue to Evolve with Innovative Telemedicine Services Offered through Third Party Administrator

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Now partnered with Teladoc, Cypress Benefit Administrators offers its employer-clients innovative telemedicine services that allow 24/7 access to medical consultations with board-certified physicians for non-emergency situations. This unconventional approach to patient-doctor visits is using the latest technology to avoid many unnecessary trips for urgent care, and offering people a new level of convenience and flexibility.

Cypress Benefit Administrators
People’s needs for anytime medical care are expanding as their lives get busier, and so too are the conveniences offered through today’s telemedicine model.

As an employee benefit option available to its employer-clients, Cypress Benefit Administrators offers telemedicine services that provide 24/7 access to a doctor.

The Midwest-based third party administrator (TPA) is now partnered with Teladoc to provide an innovative solution that allows employees to get round-the-clock medical advice, diagnosis information, treatment plans and certain prescriptions, as needed.

Tom Doney, president and CEO of Cypress, explained that the telemedicine program is something more employer-clients are starting to implement within their workplaces as the service continues to evolve and provide more options.

“People’s needs for anytime medical care are expanding as their lives get busier, and so too are the conveniences offered through today’s telemedicine model,” he said. “The overwhelming theme of the feedback we receive is that this non-traditional approach to patient-doctor visits offers more convenience and flexibility than ever.”

With its growing popularity in the last few years, the telemedicine service is proving to be an efficient and cost-effective way for Cypress members to seek non-emergency medical treatment instead of waiting for an appointment to open up or visiting an urgent care or ER facility.

“These consults help with everything from those recurring sinus conditions to the flu-like symptoms that pop up while you’re traveling,” Doney said. “There are so many advantages to being able to talk directly to a physician whenever the need arises.”

With the transition to this Teladoc partnership, Cypress members will benefit from several enhancements and conveniences of the telemedicine service, including:

  • The only physician network in the industry with NCQA Certification of Credentialing to ensure the highest level of care for members
  • Phone or face-to-face video consultations that can be scheduled in 15-minute increments, making it much easier to plan around work and personal schedules
  • A member mobile app available for both Apple and Android devices

“As a TPA focused on containing costs for our members, we are always looking for smart, economical ways to enhance our employee benefit offerings,” Doney said. “This telemedicine service is proving to be successful on all levels.”

A privately held company headquartered in Appleton, Wis., Cypress Benefit Administrators has been pioneering the way toward cost containment in self-funded health benefits since 2000. The third party administrator (TPA) is the country’s first to bring claims administration, consumer driven health plans and proven cost control measures together into one package for companies ranging from 50 employees to thousands of employees. It serves employer-clients across the U.S. with additional locations in Portland and Salem, Ore., Omaha, Neb. and Colorado Springs, Col. For more information on Cypress and its customized employee benefits, visit

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Lori Van Handel
Willems Marketing
+1 920.750.5020
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Tom Doney
Cypress Benefit Administrators
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