Accessibility Statement Skip Navigation
  • Why PRWeb
  • How It Works
  • Who Uses It
  • Pricing
  • Login
  • GDPR
  • Create a Free Account
Return to PRWeb homepage
  • News
  • Resources
  • Contact
When typing in this field, a list of search results will appear and be automatically updated as you type.

Searching for your content...

No results found. Please change your search terms and try again.
  • News in Focus
      • Browse News Releases

      • All News Releases
      • Multimedia Gallery

      • All Multimedia
      • All Photos
      • All Videos
  • Business & Money
      • Auto & Transportation

      • Aerospace, Defense
      • Air Freight
      • Airlines & Aviation
      • Automotive
      • Maritime & Shipbuilding
      • Railroads and Intermodal Transportation
      • Supply Chain/Logistics
      • Transportation, Trucking & Railroad
      • Travel
      • Trucking and Road Transportation
      • View All Auto & Transportation

      • Business Technology

      • Blockchain
      • Broadcast Tech
      • Computer & Electronics
      • Computer Hardware
      • Computer Software
      • Data Analytics
      • Electronic Commerce
      • Electronic Components
      • Electronic Design Automation
      • Financial Technology
      • High Tech Security
      • Internet Technology
      • Nanotechnology
      • Networks
      • Peripherals
      • Semiconductors
      • View All Business Technology

      • Entertain­ment & Media

      • Advertising
      • Art
      • Books
      • Entertainment
      • Film and Motion Picture
      • Magazines
      • Music
      • Publishing & Information Services
      • Radio & Podcast
      • Television
      • View All Entertain­ment & Media

      • Financial Services & Investing

      • Accounting News & Issues
      • Acquisitions, Mergers and Takeovers
      • Banking & Financial Services
      • Bankruptcy
      • Bond & Stock Ratings
      • Conference Call Announcements
      • Contracts
      • Cryptocurrency
      • Dividends
      • Earnings
      • Earnings Forecasts & Projections
      • Financing Agreements
      • Insurance
      • Investments Opinions
      • Joint Ventures
      • Mutual Funds
      • Private Placement
      • Real Estate
      • Restructuring & Recapitalization
      • Sales Reports
      • Shareholder Activism
      • Shareholder Meetings
      • Stock Offering
      • Stock Split
      • Venture Capital
      • View All Financial Services & Investing

      • General Business

      • Awards
      • Commercial Real Estate
      • Corporate Expansion
      • Earnings
      • Environmental, Social and Governance (ESG)
      • Human Resource & Workforce Management
      • Licensing
      • New Products & Services
      • Obituaries
      • Outsourcing Businesses
      • Overseas Real Estate (non-US)
      • Personnel Announcements
      • Real Estate Transactions
      • Residential Real Estate
      • Small Business Services
      • Socially Responsible Investing
      • Surveys, Polls and Research
      • Trade Show News
      • View All General Business

  • Science & Tech
      • Consumer Technology

      • Artificial Intelligence
      • Blockchain
      • Cloud Computing/Internet of Things
      • Computer Electronics
      • Computer Hardware
      • Computer Software
      • Consumer Electronics
      • Cryptocurrency
      • Data Analytics
      • Electronic Commerce
      • Electronic Gaming
      • Financial Technology
      • Mobile Entertainment
      • Multimedia & Internet
      • Peripherals
      • Social Media
      • STEM (Science, Tech, Engineering, Math)
      • Supply Chain/Logistics
      • Wireless Communications
      • View All Consumer Technology

      • Energy & Natural Resources

      • Alternative Energies
      • Chemical
      • Electrical Utilities
      • Gas
      • General Manufacturing
      • Mining
      • Mining & Metals
      • Oil & Energy
      • Oil and Gas Discoveries
      • Utilities
      • Water Utilities
      • View All Energy & Natural Resources

      • Environ­ment

      • Conservation & Recycling
      • Environmental Issues
      • Environmental Policy
      • Environmental Products & Services
      • Green Technology
      • Natural Disasters
      • View All Environ­ment

      • Heavy Industry & Manufacturing

      • Aerospace & Defense
      • Agriculture
      • Chemical
      • Construction & Building
      • General Manufacturing
      • HVAC (Heating, Ventilation and Air-Conditioning)
      • Machinery
      • Machine Tools, Metalworking and Metallurgy
      • Mining
      • Mining & Metals
      • Paper, Forest Products & Containers
      • Precious Metals
      • Textiles
      • Tobacco
      • View All Heavy Industry & Manufacturing

      • Telecomm­unications

      • Carriers and Services
      • Mobile Entertainment
      • Networks
      • Peripherals
      • Telecommunications Equipment
      • Telecommunications Industry
      • VoIP (Voice over Internet Protocol)
      • Wireless Communications
      • View All Telecomm­unications

  • Lifestyle & Health
      • Consumer Products & Retail

      • Animals & Pets
      • Beers, Wines and Spirits
      • Beverages
      • Bridal Services
      • Cannabis
      • Cosmetics and Personal Care
      • Fashion
      • Food & Beverages
      • Furniture and Furnishings
      • Home Improvement
      • Household, Consumer & Cosmetics
      • Household Products
      • Jewelry
      • Non-Alcoholic Beverages
      • Office Products
      • Organic Food
      • Product Recalls
      • Restaurants
      • Retail
      • Supermarkets
      • Toys
      • View All Consumer Products & Retail

      • Entertain­ment & Media

      • Advertising
      • Art
      • Books
      • Entertainment
      • Film and Motion Picture
      • Magazines
      • Music
      • Publishing & Information Services
      • Radio & Podcast
      • Television
      • View All Entertain­ment & Media

      • Health

      • Biometrics
      • Biotechnology
      • Clinical Trials & Medical Discoveries
      • Dentistry
      • FDA Approval
      • Fitness/Wellness
      • Health Care & Hospitals
      • Health Insurance
      • Infection Control
      • International Medical Approval
      • Medical Equipment
      • Medical Pharmaceuticals
      • Mental Health
      • Pharmaceuticals
      • Supplementary Medicine
      • View All Health

      • Sports

      • General Sports
      • Outdoors, Camping & Hiking
      • Sporting Events
      • Sports Equipment & Accessories
      • View All Sports

      • Travel

      • Amusement Parks and Tourist Attractions
      • Gambling & Casinos
      • Hotels and Resorts
      • Leisure & Tourism
      • Outdoors, Camping & Hiking
      • Passenger Aviation
      • Travel Industry
      • View All Travel

  • Policy & Public Interest
      • Policy & Public Interest

      • Advocacy Group Opinion
      • Animal Welfare
      • Congressional & Presidential Campaigns
      • Corporate Social Responsibility
      • Domestic Policy
      • Economic News, Trends, Analysis
      • Education
      • Environmental
      • European Government
      • FDA Approval
      • Federal and State Legislation
      • Federal Executive Branch & Agency
      • Foreign Policy & International Affairs
      • Homeland Security
      • Labor & Union
      • Legal Issues
      • Natural Disasters
      • Not For Profit
      • Patent Law
      • Public Safety
      • Trade Policy
      • U.S. State Policy
      • View All Policy & Public Interest

  • People & Culture
      • People & Culture

      • Aboriginal, First Nations & Native American
      • African American
      • Asian American
      • Children
      • Diversity, Equity & Inclusion
      • Hispanic
      • Lesbian, Gay & Bisexual
      • Men's Interest
      • People with Disabilities
      • Religion
      • Senior Citizens
      • Veterans
      • Women
      • View All People & Culture

  • Hamburger menu
  • Cision PRWeb provides efficient communication tools to continuously engage with target audiences across multiple online channels
  • Create a Free Account
    • ALL CONTACT INFO
    • Contact Us


      11AM ET Sunday – 8PM ET Friday

  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR
  • News in Focus
    • Browse All News
    • Multimedia Gallery
  • Business & Money
    • Auto & Transportation
    • Business Technology
    • Entertain­ment & Media
    • Financial Services & Investing
    • General Business
  • Science & Tech
    • Consumer Technology
    • Energy & Natural Resources
    • Environ­ment
    • Heavy Industry & Manufacturing
    • Telecomm­unications
  • Lifestyle & Health
    • Consumer Products & Retail
    • Entertain­ment & Media
    • Health
    • Sports
    • Travel
  • Policy & Public Interest
  • People & Culture
    • People & Culture
  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR
  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR
  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR

AETHOS Consulting Group Finds Hospitality CEOs Are Strong Generalists and Buck Society's Trend for Political Correctness
  • USA - English


News provided by

LHL Communications

Nov 11, 2014, 06:00 ET

Share this article

Share toX

Share this article

Share toX

AETHOS Consulting Group logo
AETHOS Consulting Group logo

Long Island, New York (PRWEB) November 11, 2014 -- In a unique analysis of standardized skills and competency assessment data tracked and collected from hospitality industry CEOs around the globe, AETHOS Consulting Group Managing Director James Houran, Ph.D. states that “surprisingly, contrary to the traditional belief that CEOs have a signature talent, like Steve Jobs or someone of that notoriety, our 20|20 Skills™ assessment with ten performance benchmarks show that CEOs in the hospitality industry tend to be strong generalists in their skill set.”

Effective CEOs are superstars precisely because they are not ‘one-trick ponies’; apparently they have a strong balance of skills that arguably make them flexible and adaptable.

Post this

Houran goes on to explain that five out of ten CEO competency scores were above average (in the 76-77/100 range), compared to general industry norms. Two competency scores were average (75/100), and three were below average (72-73/100 scale), compared to general industry norms. “Interestingly, none of the above average scores reached the highest performance levels measured by the assessment.”

What does this mean? According to Houran, “Effective CEOs are superstars precisely because they are not ‘one-trick ponies’; apparently they have a strong balance of skills that arguably make them flexible and adaptable.”

AETHOS Consulting Group, the leading human capital advisory firm focused on the global hospitality sector, has tracked nearly 300 industry CEOs from around the world, over the course of the last five years, using a proprietary, industry-validated psychometric barometer. This assessment, 20|20 Skills™, was co-designed by Cornell University and measures ten core competencies spanning People, Execution and Cognitive Skills, on a 0-100 scale using the same validation and scoring statistics as in popular accreditation and achievement tests like the GRE, MCAT and LSAT. The higher the score, the greater the competency in that area of specialization. Outcome studies demonstrate that scores are highly predictive of performance in the hospitality industry.

During the process of updating the assessment norms, AETHOS Consulting Group discovered additional interesting trends:

• The CEOs in our industry, as a group, tend to be organized problem-solvers who exhibit strong leadership in the service of others. Rather than being rogue, reckless and out-of-touch authority figures, the aggregate profile revealed that CEOs in hospitality have above average scores on Ethical Awareness (77/100), Analytical Thinking (77/100), Transformational Leadership (76/100), Creativity (big picture and innovative thinking) (76/100), and Service Orientation (76/100).

• Hospitality CEOs buck society’s trend for being politically correct. The aggregate profile revealed tendencies for perfectionism and humility, as suggested by an average score on self-efficacy (75/100), and more notably, a below-average score on sensitivity to diversity (72/100), as compared to general industry norms.

“It seems that CEOs in hospitality naturally prefer to be direct and candid in their messaging,” stated Houran.

“CEOs in our industry score above average across the thinking and people skills categories,” adds Keith Kefgen, Managing Director and CEO of AETHOS Consulting Group. “But perhaps being too politically correct in communication with others may be a handicap in the business world.”

About 20|20 Assess℠: Proprietary to AETHOS Consulting Group, 20|20 Assess℠ is the suite of hospitality-specific HR and leadership software for performance management. The 20|20 Assess℠ surveys include: 20|20 Skills™ – a hospitality-specific competency assessment for use across the employment cycle and different employee levels; the online tool, available in nine languages, measures ten core competencies that predict performance in service-driven cultures; the 360 Review – an evaluation that compares an individual’s self-assessment to performance feedback from multiple sources, so that individuals can set goals for self-development to enhance their career and the organization; Customer Satisfaction Surveys – AETHOS Consulting Group can customize a survey that measures and leverages customer feedback based on the features and offerings that define your organization; and Employee Opinion Surveys – Engaged employees show significantly greater productivity, morale and retention. The industry-validated and benchmarked survey gauges integrity, partnership, entrepreneurship, service-branding and reality issues.

For more information about 20|20 Skills™ and how the 20|20 Assess℠ variety of surveys and assessments can help your hotel, restaurant, gaming, destination, or hospitality-focused organization with employee assessment, professional development, and culture enrichment, visit http://www.2020assess.com or contact Dr. Jim Houran at jhouran(at)aethoscg(dot)com.

About AETHOS Consulting Group: AETHOS Consulting Group is a human capital advisory firm focused on the hospitality sector, specializing in executive search and compensation consulting, culture creation and organizational effectiveness, as well as talent assessment and customer and employee opinion surveys. AETHOS consultants value and embody global citizenship, honesty and transparency, open-mindedness and flexibility, resilience, humility and leadership of others, collaboration and collective wisdom, innovation, hospitality, sustainability and meaning. For more information, please visit http://www.aethoscg.com.

Leora Lanz, LHL Communications, http://www.lhlcommunications.com, +1 (516) 680-8529, [email protected]

Modal title

Contact PRWeb

  • 11AM ET Sunday – 8PM ET Friday
  • Contact Us

About PRWeb

  • About PRWeb
  • Partners
  • Partnership Programs
  • Editorial Guidelines
  • Resources

Why PRWeb

  • Why PRWeb
  • How It Works
  • Who Uses It
  • Pricing

Accounts

  • Create a Free Account
  • Log in
  • Contact Us

Do not sell or share my personal information:

  • Submit via [email protected] 
  • Call Privacy toll-free: 877-297-8921

Contact Cision

Products

About

My Services
  • All News Releases
  • Online Member Center
  • ProfNet
Cision Distribution Helpline
888-776-0942
  • Legal
  • Site Map
  • RSS
  • Cookie Settings
Copyright © 2025 Cision US Inc.