Casenet Continues To Improve Member Health And Lower Healthcare Delivery Costs With The TruCare 5.3 Enterprise Care Management Platform

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Enhanced platform’s UI, assessments, correspondence, care plans and mobile capabilities support earlier care intervention and help dynamic care teams deliver better integrated health management platform

We believe all individuals should be able to achieve better health with the right coordinated health management

Casenet®, LLC, a leading provider of extensible care management solutions, today announced the release of its TruCare® 5.3 care management platform with major enhancements to its user interface, assessments, care plans, correspondence module and mobile capabilities. The enhancements in the latest release are designed to simplify the complexities of health management by automating workflow to decrease the time to intervention, increase efficiency and member engagement, and improve care quality. By helping dynamic, multidisciplinary care teams better coordinate, collaborate and communicate, TruCare delivers more integrated health management, which in turn supports individuals in achieving their maximum health.

The TruCare 5.3 enhancements will improve user efficiency and accuracy for care teams at health plans, state and government organizations, ACOs, TPAs and other risk-bearing entities. Care teams will be able to more quickly evaluate and step in to help members and to enhance member engagement. Improved care plans, correspondence and mobile capabilities will allow care teams to better target and care for their members regardless of location and more accurately tailor communications and individual service plans (ISPs). Additionally, TruCare’s enhanced integration and Web services capabilities will enable clients to seamlessly share information between TruCare and different clinical, financial and administrative systems. Continued enhancements to the TruCare platform are driving results for Casenet clients with 13 Casenet clients achieving NCQA accreditation status since moving to TruCare, and five achieving NCQA commendable status.

“The TruCare platform helps us ensure better care at the right price through efficiency and effectiveness,” states David Wagner, vice president of Long Term Care at Sunshine Health. “With TruCare, we have the support we need for our long-term care initiatives today and tomorrow, enabling us to meet the needs of our members.”

While many enhancements were made in TruCare 5.3, highlights include:

  •     Redesigned user interface screens and assessment workflow to increase system and user efficiency
  •     Enhanced assessment conditional logic to improve member-centric information collection and to reduce member health risks
  •     Implemented new correspondence templates using Microsoft Word technology to support complex formatting and language needs
  •     Evolved mobile capabilities to support care members in the field and decrease time to intervention, improve care quality and reduce care costs
  •     Added new data feeds and Web services to increase interoperability and enable a more complete view of a member’s health
  •     Enabled new rules processing to identify and target members who are at risk for adverse events and allow for more rapid intervention and less costly treatment options
  •     Updated reporting capabilities to ensure quality levels are being met and to optimize care delivery

Casenet supports both small clients and large enterprise customers that require tremendous scalability, have many lines of business and require comprehensive configuration for each targeted member population. With a single platform for utilization, case and disease management, TruCare delivers unmatched flexibility to simplify and automate the workflows used to implement, coordinate and manage clinical, wellness and quality programs. TruCare not only effectively coordinates internal health plan care team members but also meets the evolving needs of dynamic care teams, which include external and delegated care team members as well as members and caregivers. Also, with TruCare’s advanced mobile capabilities, care teams can effectively and efficiently support their members in their preferred setting.

“We believe all individuals should be able to achieve better health with the right coordinated health management,” said Peter Masanotti, chief executive officer at Casenet. “To do this efficiently and cost effectively, care management platforms need to evolve even more quickly to help simplify the process of care delivery. We continue to enhance our TruCare platform so that it delivers broad capabilities to support dynamic care teams, enabling them to spend less time doing administrative tasks and more time caring for members and in turn improving individual and population health.”    
About Casenet, LLC

Casenet provides a comprehensive suite of extensible, enterprise care management software and services solutions for commercial, Medicaid, Medicare, TPA, provider/ACO and carve-out organizations. These solutions enable our customers to improve care coordination, and the quality and delivery of care through enhanced case, disease, utilization and home and community-based services management as well as tools for total population management. Casenet supports small clients as well as very large enterprise customers that require tremendous scalability, have many lines of business, manage complex benefits, and require comprehensive configuration for each targeted member population. These solutions enable organizations to meet their unique requirements and adapt quickly to changing market and regulatory dynamics. With the added ability to identify and target populations having unique risk characteristics, Casenet allows our clients to deliver specific care management programs to those members, which in turn enables the first step toward better individual health and total population health management. For more information, visit

Casenet, LLC.
Media Contact:
Kelli L. Bravo, 781-357-2706

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