GroundLink Polls Travel Planners on Key Business Travel Issues

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Business Travelers Raise Concerns about Traveling to Mideast; Companies Lax on Hotel, Ground Transportation Policies

GroundLink Black Car Service

“This past year has been a particularly arduous one for road warriors, as reflected in our survey,” said Dean Sivley, CEO of GroundLink.

With increasing incidents of terrorist activity around the world, 80 percent of business travelers are either “very” or “somewhat” concerned about traveling to Egypt, while 70 percent expressed growing concern with business travel to Israel and Turkey, according to a survey of 780 travel planners conducted by GroundLink, a global leader in tech-enabled black car service. Despite recent events, only 30 percent of travel planners said their travelers have concerns about traveling to France, while 50 percent have concerns about traveling to Dubai.

Corporate travel planners are often the first to hear of business travelers’ gripes and complaints. According to travel managers surveyed, the complaint most frequently heard around the water cooler is delayed/cancelled flights (44.4 percent).

“This past year has been a particularly arduous one for road warriors, as reflected in our survey,” said Dean Sivley, CEO of GroundLink. “The number of airline service complaints rose 17.9 percent in 2014 to 15,532, up from 13,176 a year before, according figures just released by the Department of Transportation (DOT).”

The GroundLink survey also took a look at travel management issues and corporate travel policies. While all of those surveyed (100 percent) indicated that air travel is included in their company’s travel risk management policy, 40 percent said their policy included hotel and only 30 percent said their policy included ground transport (taxi/car service).

“In reality, employees are at a much greater risk traveling on the road, versus traveling by air,” Sivley said. “In 2013, there were 265 air-carrier-related deaths compared to 1.2 million traffic related deaths. In fact, road accidents are one of the leading reasons for medical evacuation of travelers from foreign countries according to International SOS research. It’s all the more reason to consider chauffeured transport, with professional, licensed drivers when traveling on company business. ”

About GroundLink

GroundLink is a tech-enabled black car service provider focused on the needs of frequent and business travelers, corporate travel managers and travel arrangers.

Operating in every major city worldwide, GroundLink delivers high quality reliable transportation and the industry’s only on time guarantee. Customers can book GroundLink rides online at, through its iPhone and Android app, and its 24/7 call center (855.463.7150). GroundLink has offices in North America and Europe, with its headquarters in New York, NY. Connect with GroundLink on Twitter @GroundLink and on

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Charles Mardiks
Mardiks PR
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Jill Solomon
since: 08/2009
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