Greater Intell Announces giLens; New Solution Continues Rapid Growth of IT Management Product Line

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Free giLens Product Integrates with Kaseya® VSA and is set to be demonstrated at the upcoming Kaseya Connect User Conference next month in Orlando

Greater Intell

“Greater Intell’s giLens and giOpsCenter offerings add value for Kaseya VSA users,” said Don LeClair, executive vice president of product management for Kaseya. “They now offer a comprehensive and integrated portfolio of six solutions for our platform..."

Greater Intell, a leading provider of software and services for IT Management platforms, today announced the release of giLens, a free new product that provides enhanced visibility and control for IT management solutions such as Kaseya VSA. giLens is also tightly tied with a major version 2.0 upgrade to Greater Intell’s giOpsCenter solution. The company has accelerated its product development pace in recent months with the announcement of giDocs earlier in March, and now another new product and major solution upgrade this year. The company’s unique and growing portfolio of solutions will be demonstrated at the upcoming Kaseya Connect user conference in Florida beginning April 14th where Greater Intell is a sponsor of the event.

The giLens release provides a series of new capabilities that integrate with Kaseya VSA and is based on the Greater Intell team’s long experience with Kaseya and understanding of the needs of MSPs and IT management. Kaseya users will be able to easily install the product into their environments and immediately gain new capabilities within their system. Features include a unique and unprecedented mapping feature for decentralized IT sites, custom dashboard creation, and a quick action tool that dramatically streamlines common tasks and operations for IT managers and administrators.

“giLens takes advantage of the power and flexibility of the Kaseya platform to extend it in powerful new ways,” said Kirk Feathers, CEO of Greater Intell. “Overall, our experience using Kaseya to create solutions that address IT management problems has led us to offer this free solution to the market. One critical example I know from my past experience serving as CTO for a large MSP, is that tightly managing the reactions to issues across a dispersed geography is a critical success factor in the business. GiLens’ maps provide real visibility to understand support issues in this way. Our customers have told us that they have to run very fast to keep ahead of the burgeoning requirements of their IT users and infrastructure. We are confident giLens will help them address these challenges.”

Among the users of the new Greater Intell solution is Key Cooperative, an organization with numerous business interests based in locations throughout Iowa. “Our IT infrastructure needs to serve the wide range of businesses and users that are part of our organization,” said Matt Goshon, IT Specialist at Key Cooperative. “We invested in Kaseya’s platform to manage our IT assets. Now, we’re excited to be able to extend that investment with Greater Intell’s giLens, which makes it very easy to visualize our IT data by clearly presenting information for decision-making. It helps me communicate our systems management investments to senior management. It is an essential and central part of my daily activity.”

Simultaneous with the release of giLens, Greater Intell is releasing a major Version 2.0 upgrade of its giOpsCenter command and control solution for Kaseya VSA. The upgrade to giOpsCenter includes a streamlined update engine, automation and control over priority agents, enhanced monitoring capabilities, and auto-collection of machine specific data displayed in powerful, customizable dashboards that allow drill down in unprecedented ways.

Greater Intell’s integration of giLens into Kaseya VSA, combined with the major enhancements of giOpsCenter are significant for a large number of customers using Kaseya’s IT management solution.

“Greater Intell’s giLens and giOpsCenter offerings add value for Kaseya VSA users,” said Don LeClair, executive vice president of product management for Kaseya. “They now offer a comprehensive and integrated portfolio of six solutions for our platform. We are looking forward to seeing their full suite in action at our upcoming Kaseya Connect User Conference.”

giLens and the Version 2.0 upgrade for giOpsCenter are available now by contacting Greater Intell at

About Greater Intell
Greater Intell is a leading provider of software products and professional services for IT Management Platforms. Greater Intell’s solutions enable Managed Service Providers (MSPs) and IT management to maximize their productivity and the return on investment of their information technology. The company’s experienced executive team is widely recognized in the industry as experts on the Kaseya IT Management Platform and other leading solutions in the category. Greater Intell is committed to its customers’ IT efficiency and business success. Its growing customer base includes a range of industries, including healthcare, education, business services, and software firms. The company is headquartered in Kirkland, WA and is privately held. To learn more, please visit

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Mike Houston
Greater Intell
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