Repossession Industry Veterans Announce Software to Streamline the Repossession Process

Share Article

Digital Dog Auto Recovery and the Intellaegis masterQueue development team create a powerful new routing software for the repossession industry called RepoRoute

Change your Direction

Push a Button, Create a Route.

Several successful entrepreneurs in the Automotive Financial space have joined forces to solve a significant challenge every lender and repossession agency faces; the effective management of the repossession process from the field operation perspective.

“A problem existed that at its core had me convinced I couldn't grow our company until it was solved,” states Michael Eusebio, President of one of the largest automotive repossession operations in the United States,

“The problem was Digital Dog's address portfolio had grown significantly year over year, with the number of possible addresses clients were expecting us to check doubling in the past few years. At the same time, the repossession percentages have been shrinking due to a variety of factors out of our control. This was creating significant challenges, and we knew if we didn’t change the direction of our company, and ultimately of our industry, our company and our industry would continue to struggle,” Eusebio continued.

Michael and Esperanza Eusebio are the founders of one of the largest and most successful repossession companies in the United States, El Dorado Hills, CA. based Digital Dog Auto Recovery, which has multiple offices throughout Central and Northern California. They’ve also recently grown through the successful acquisitions of two additional California repossession firms; Premier Recovery in San Diego and DayBreak Metro in Fremont, CA. To compliment their repossession operations, they also own and operate a full service skip tracing operation.

In addition to the Eusebio’s, James McNeil is the President of DayBreak Metro, and a Co-Founder of RepoRoute. As a former repossessor, his take on the creation and evolution of the product provides a first hand account of its value, stating, “Instant routes for any level of agent…Pure and simple, this is a game changer. I wish I had this when I was in the field.”

To build the platform, Eusebio and McNeil reached out to the founders of a local software development company that specializes in the auto finance industry, and one they’ve had a relationship with for several years, another El Dorado Hills, CA. based firm called Intellaegis.

“This has been an exciting project for us, “ states John Lewis, President of Intellaegis, the software development firm responsible for the auto finance industries first enterprise level skip tracing platform; masterQueue, and now the first true automated routing platform for repossession, RepoRoute. has placed its masterQueue collection and skip tracing platform inside several of the largest auto finance lending institutions in the U.S., as well as at the largest skip tracing and repossession forwarding vendors, and “RepoRoute is a natural extension of the skip tracing process as it relates to effective collateral recovery,” Lewis goes on to say. “To predict the future, you really have to understand what’s happened in the past, and once you have that in the form of data, then you can leverage that information in a variety of ways that will help the repossession industry become more efficient.”

No stranger to building successful companies, Lewis and his wife/business Partner Perla have built and sold seven different companies in the auto finance servicing space, including the first skip tracing company in the auto finance industry in 1988; El Dorado Hills, CA. based Skipbusters, and the first repossession management company in 1994, El Dorado Hills, CA. based American Recovery Service, both of which they sold in 1999. In addition to these companies, since 2007 they've owned and managed a full service skip tracing operation based in Fair Oaks, CA.

They formed Intellaegis in 2010, bringing in two local software development experts with long track records of impressive projects under their belt; Jack Merry and Shawn Britton. Merry and his wife Caroline are the entrepreneurs behind one of the most successful credit counseling software platforms in the market; DebtPlus, and Merry operates as the Chief Security Information Officer for both Intellaegis and RepoRoute, and Britton’ is the Chief Technical Officer overseeing all software development for both companies as well. Britton's background includes managing massive enterprise level software projects while at Intel, Hewlitt-Packard, IBM and Price Waterhouse. Britton’s simple explanation of RepoRoute focuses on the core value proposition it brings to its users when he says “RepoRoute allows you to work smarter, not harder.”

Rounding out the Intellaegis leadership team is Steve Schroeder, Co-Founder of local start up success Core Logic, the largest fraud prevention and risk mitigation company in the mortgage space, which he sold in 2007 to First American, and Brad Jenkins, Co-Founder of o1 communications and Founder of, the largest independent ISP in California in 1999 when he sold it to OneMain, and Mike Hullen, CPA and co-founder of Hullen Accountancy.

The lead developer on the project for RepoRoute, Mike Marsh, states “RepoRoute’s tools, data visualization, analytics and routing capabilities empower drivers to make faster, more informed, and more profitable decisions while simultaneously empowering agency owners with the ability to prioritize and manage an otherwise almost unmanageable portfolio of assignments and addresses.”

As the RepoRoute team converges on Dallas for the NARS conference to launch their product this week, Eusebio thinks back to his early days as an entrepreneur:

“Remember being at the helm, driving your business to success? I do, and I’m trying to get the feeling back for my company, and for our industry. RepoRoute puts you back in the driver seat, steering your business in a direction that creates success, rather than a direction that causes you to be a slave to an update mill and a feeling you've lost the ability to control your own destiny. Why do we let inexperienced repossessors decide where our $70,000.00 asset should roll? Why do we waste the precious time of our most valuable assets, our best repossessors, who are forced to look through hundreds of addresses for an hour or more a day to choose their own route? RepoRoute gives you the confidence the right addresses are being ran and they are producing income. When did providing an update make you money? Repo agents do a job that most people in America would think of as impossible. RepoRoute lets the agent do what he thinks is ordinary, and it puts the fun back into what has become drudgery. Back end complexity that makes a program simple is magic, and RepoRoute makes rookies good and the experienced agent a superstar. Reporoute was designed around the user experience first, and the technology that makes it magic was developed second." is being launched at the North American Repossessors Summit (, the annual industry wide conference that attracts the leading repossession companies in the Country. Hosted by the American Recovery Association (, NARS brings repossession industry leaders and entrepreneurs to Dallas for their annual conference on March 12th and 13th, 2015. The NARS 2015 theme is “Money In The Bank: How to Make a Profit by Using the Building Blocks of Success.” Organizers said the event “will provide attendees with valuable lessons on how to improve each aspect of their business in a profitable manner," says former ARA President and industry veteran, Les McCook.

“None of us would be where we are in life without the repossession industry”, states Lewis, “and it’s time for us to give something back, and hopefully we can start the process through the products we’ve built for the industry that’s offered all of us so much.”

For more information please visit or visit us @RepoRoute on Twitter for more instant updates

Share article on social media or email:

View article via:

Pdf Print

Contact Author

John Lewis

Michael Eusebio
since: 01/2015
Follow >
since: 12/2010
Like >
Visit website