With BigHand, the IT component of dictation is now centralized and we can easily make changes on the fly to reassign work to other support staff. - David Pietraszewski, Network Engineer
(PRWEB) April 19, 2016
For over 50 years, the law firm of Lipsitz Green Scime Cambria has remained dedicated to ensuring the firm’s attorneys and staff have all the resources necessary to provide clients with the highest levels of service and the best results possible. The firm, which is headquartered in Buffalo, NY, continuously explores opportunities to integrate advancing technologies in to the daily operations of its attorneys and support staff to further Lipsitz Green’s efforts to serve clients as effectively and efficiently as possible.
Prior to working with BigHand, Lipsitz Green was searching for a tool that elevated its attorneys’ frequent use of dictation devices. The firm sought to create a process that would be more convenient for “on-the-go” dictation needs and less demanding for IT support. BigHand’s state-of-the-art mobility application allowed Lipsitz Green’s attorneys to use their smartphones for their dictation needs, no matter where they are. Also, the IT support requirements for BigHand are minimal, greatly reducing the burden on the IT staff.
David Pietraszewski, Network Engineer at Lipsitz Green said, “With BigHand, the IT component of dictation is now centralized and we can easily make changes on the fly to reassign work to other support staff. The attorneys love that they can now work from wherever they are, and that they can efficiently submit their dictations to support staff regardless of whether they are in the office, at home, or in transit.”
Aside from the traditional use of dictation for creating letters and documents, the firm’s attorneys also use dictation to accomplish countless other tasks such as booking travel, scheduling meetings and delegating tasks to support staff. BigHand has given the firm’s attorneys the freedom to work no matter where they are, as well as the ability of support staff to share work and reassign tasks as needed. In addition, it has relieved the IT staff from burdensome support of the firm’s previous system.
About Lipsitz Green Scime Cambria LLP
With nearly 50 attorneys, Lipsitz Green Scime Cambria is one of Buffalo’s largest law firms. The firm serves individuals, organizations, and corporations with practice areas that include Accidents and Personal Injury; Business and Corporate; Business Litigation; Criminal Defense Trials and Appeals; Estates, Wills, and Trusts; Labor and Employment; Matrimonial and Family; Medical Malpractice; Professional Licensing Defense; Real Estate; Social Security Disability; and Workers’ Compensation. In addition to its headquarters in Buffalo, Lipsitz Green Scime Cambria has offices in Amherst, Cheektowaga, Ithaca, and Los Angeles.
Established in 1996, BigHand supports over 280,000 professionals globally across 2,550 organizations and the number grows daily. BigHand is based in Chicago, Eindhoven, London, Sydney, Temecula and Toronto.
BigHand specializes in speech, task delegation, document creation and process improvement solutions that help our customers achieve more in less time. We have worked with our clients over many years with our highly successful digital dictation solutions, and have built on this deep customer knowledge to extend our offering further. We develop tools based on what our clients need, tools that are enabling, useful and intuitive – easy to use, in the office or on the move.
BigHand’s Voice, Delegation and Improvement product suites are HIPAA compliant to protect the privacy and security of protected health information (PHI) as defined in the HITECH Act. BigHand is also ISO27001 certified.
For more information, visit http://www.bighand.com or follow BigHand on Twitter and LinkedIn.