Moldova Modernizes the Issuance of Citizen Identity Documents through the Adoption of Vision-Box Biometric Enrollment Solution

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The Centre for State Information Resources “Registru” (CSIR) of the Republic of Moldova is deploying an integrated biometric enrollment solution provided by Vision-Box to update and modernize the identity documents issuance process across its offices countrywide.

“Registru” is a state-owned enterprise that holds the exclusive rights to produce and issue identity documents to the citizens of the Republic of Moldova. Besides production and issuance of paper based security printing products and various types of plastic cards, the company has extensive expertise in developing, maintaining and keeping the main state registers. In fact, the State Register of Population underpinned the creation of the National Passport System in the Republic of Moldova in 1995.

Aiming to deliver outstanding solutions to the citizens of the Republic of Moldova, “Registru” is focused on the permanent development of its internal processes, upgrade of infrastructure and rendering of customer-tailored services and products in the area of ID documents issuance.

With this mission, the company announced an open Tender in 2015 aimed at updating and modernizing the identity documents issuance process across its countrywide offices for population documentation and records by implementing an integrated biometric enrollment solution. The announced Tender has been won by Vision-Box, given its extensive experience in biometric enrollment and verification.

In answering the challenge, Vision-Box is deploying a state-of-the-art enrollment solution across 55 registration offices that raises the bar on identity security and protection, putting Moldova on the forefront of biometric identity document issuance.

The Vision-Box developed vb e-pass™ desktops were the preferred touchpoints to interface with the citizen, conceived in line with the company’s renowned best practices in human-machine interaction, based on the experience of deploying more than 3000 Identity Management solutions around the world.

The ergonomically designed units offer an easy process for both the officer and citizen, ensuring a fast, accurate, and stress free experience. With an automated height adjustment camera capturing a fully ICAO compliant facial image of the person when the eyes are detected for perfect camera alignment, and a fingerprint capture just as easy because of animated instructions on the embedded LCD screen displayed to the applicant, this will ensure a correct and fully NIST compliant capture the first time around.

Lastly, the applicant completes the process by electronically signing on the embedded pad, legally certifying the biometric capture process and as a final validation of the captured data. The vb e-pass™ desktops are designed to provide maximum fidelity and reliability of biometric identification, ensuring the highest quality of biometrically captured data, fully compliant with all international ICAO and NIST standards.

The solution will integrate with “Registru”’s infrastructure and be built upon a Privacy-by-Design principle, meaning a responsible protection and cross-match of information, while guaranteeing critical data through all stages leading to document production and safeguarding their population’s personal information.

The solution implemented for the state-owned company “Registru” provides the ancillary benefits of a boost in efficiency and optimization of resources. It decreases waiting time and improves processing time, vastly reducing queuing lines and un-congesting office space. By implementing this solution, “Registru” not only improves its data security level by capturing consistent biometric data on a crucial stage of the document issuance cycle, but also saves countless working hours of its staff which can focus on higher value added tasks.

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Catarina Meleiro
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