Thomson Cruises Implements Resco PMS/POS Onboard TUI Discovery

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Resco’s property management (Resco PMS) and Point of Sale (Resco POS) solutions provide seamless management of post cruise, guest embarkation, onboard sales, and excursions. CRM profiling and central customer access is another core component as is mobile functionality which adds anytime, anywhere ship-wide management of all essential processes.


We had a very busy spring and summer with several new ship implementations, as customers capitalize on Resco’s modern, powerful and yet user-friendly applications.

Rescompany Systems Ltd (Resco), a global leader in cruise systems and software solutions, today announced that Thomson Cruises has implemented Resco PMS and Resco POS on board TUI Discovery, the latest ship in its fleet. Key Resco modules are mobile-enabled, extending flexible, remote management of the Discovery’s onboard operations, from the reservation, arrivals, check-in, and check-out, to control of gangway traffic, excursions sales, items located at bars, restaurants and shops and the management of guest and staff accounts.

TUI Discovery was officially launched on June 9, 2016, in Palma, Majorca, and offers something for everyone. With a wide range of onboard facilities, the family-friendly ship boasts an outdoor movie screen, rock-climbing wall and eight bars and lounges. In addition to the extensive dining choices, TUI Discovery will be the first in the fleet to offer all-inclusive drinks packages as standard, from summer 2017.Thomson Cruises has a long history of working with Resco, integrating its shipboard property management and POS systems on other ships in its fleet.

“Our team had excellent project and implementation work and collaboration together with the Thomson Cruises team,” said Michael Hofreiter, Resco’s Director of Ship Systems. “The ship launched on time and within a short period. Resco has had a very busy spring and summer with several new ship implementations, as customers capitalize on Resco’s modern, powerful and yet user-friendly applications.”

About Rescompany Ltd. (Resco)

Resco integrated solutions include systems for CRM, Reservations/CRS, property management/PMS, POS, Web and Business Intelligence modules. Scalable packages are available, from the single standalone application for a small operator to enterprise-wide solutions aimed towards medium to large size companies.

The Resco PMS/POS is running live on over 140 cruise line vessels of all sizes.
Resco is committed to offering customers solutions that help manage and improve their businesses. For more, visit

About Thomson Cruises

Thomson Cruises, part of TUI UK and Ireland, is the third largest cruise line in the UK. There are five ships in the Thomson Cruises fleet – Thomson Dream, Thomson Majesty, Thomson Celebration, Thomson Spirit, and TUI Discovery, which joined the fleet in summer 2016.

Thomson Cruises offer a unique experience with unrivalled entertainment and food on board – tips are also included giving customers the peace of mind they need when budgeting for their cruise holiday.

The company won a host of awards including Best Family Option and Best Entertainment in the 2016 Cruise Critic UK Editors’ Picks Awards

TUI UK and Ireland is a member of TUI Group.

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Charles Epstein
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