9Lenses Releases Findings from its 2016 analysis ‘State of the Consulting Industry: The Impact of Digital Transformation”

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Analysis of the digital interview reveals disparities between the sentiment felt around digital disruption in consulting and the steps taken to prepare for it.

State of the Consulting Industry Report

State of the Consulting Industry Report

Our goal was to understand the impact of digital disruption on the consulting industry to better assist our clients

9Lenses Inc., a digital consulting platform that combines and digitizes data collection and management activities for consultants, announced the results of their recently concluded ‘State of the Consulting Industry’ interview.

“We are very excited to announce the results of the first phase of our digital interview. Our goal was to understand the impact of digital disruption on the consulting industry to better assist our clients, and I believe we’ve uncovered some fascinating insights,” said Edwin Miller, Chief Executive Officer of 9Lenses. “Digital disruption is a certainty; it has transformed and will continue to transform industries. Our platform was created to help digitally transform the consulting industry, and by using our software for this analysis, we want to help consultants manage this change better and stay ahead of the digital curve.”

The digital interview, which is the first of a four-part series, is aimed at providing consultants with data across organizational priorities including digital consulting, budget and spending, and staffing and talent. The goal is to provide timely information to management consultants during different stages of their organizations’ annual planning processes.

Three key findings from the study validated the trends that are being seen in the industry at large:

1. Client and Market Digitization - Firms are largely making surface-level changes in response to digital trends. The largest changes being made do not involve crucial elements such as technology, processes, or people but rather changes to value proposition and positioning in the market.

2. Lack of Technology and Management Buy-In - The biggest inhibitors to embracing a more digital process in consulting are management buy-in and lack of technology tools. Leadership and culture were overlooked when consultants were asked to define digital transformation.

3. Storage of Client Data in Non-Secure Channels – Firms continue to store data in non-secure work spaces like the company intranet and excel spreadsheets. Respondents indicated that nearly 30% of client data resides in spreadsheets.

The full report is available for download here.

About the Interview:

The 2016 State of the Consulting Industry interview was administered using the 9Lenses software platform between July 2016 and August 2016 and gathered input from more than ninety industry leaders working in a variety of consulting roles. The first part of this study is organized into three areas: client and market digitization, consulting data digitization, and consulting process digitization.

To learn more about 9Lenses, visit http://www.9lenses.com.

About 9Lenses Inc.

9Lenses is a software platform that allows consultants to digitize their data collection and management so they can win more business and get smarter about the questions they ask and the clients they engage. At 9Lenses, we recognize that technology is disrupting the consulting industry and as a result, client needs and perceptions of value are changing as well. To help consultants navigate this change, we’re working to digitize their intellectual property so that they can build on their knowledge of their customers, the business issues they solve, and improve the quality of their questions. 9Lenses was founded in 2011 and is venture-backed by Kinetic Ventures, Rally Ventures, and the Corporate Executive Board.

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Yogita Malik Arora
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