Inbenta Showcases Artificial Intelligence and Chatbots for Businesses at AI Summit San Francisco

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COO Ferran Saurina joins conference as expert speaker


“Savvy companies aren’t asking if their business needs a chatbot, but how they should be integrating them." - Inbenta COO Ferran Saurina

Inbenta (, the Natural Language search platform powered by Artificial Intelligence (AI), today announced it will support The AI Summit being held September 28th – 29th, 2016 at the Fort Mason Center in San Francisco.

As the world’s foremost event covering the practical implications of AI for enterprise organizations and solutions, more than 600 business CxOs are attending alongside AI start-up innovators, media and acclaimed researchers. The AI Summit’s elite content program offers exclusive insights into the future world of AI-empowered businesses.

Inbenta Chief Operating Officer and previous CTO, Ferran Saurina, will join a leading panel session highlighting customer engagement solutions that serve as entry points for any business. “AI is happening in most, if not all industries; and the number one consumer applications is through chatbots. Savvy companies aren’t asking if their business needs a bot, but how they should be integrated.

September 28th at 5:25 pm - 6:10 pm | Panel Debate: What does a business leader need to know when choosing a partner for AI?

  • Ferran Saurina, COO, Inbenta
  • Brennan Cleveland, Lead Data Scientist, Best Buy
  • Kumar Srivastava, VP Products & Strategy, BNY Mellon
  • Diego Klabjan, Professor, Northwestern University

A number of leading organizations spanning finance, law, healthcare, manufacturing, transport, energy, education and many more are looking to implement the technologies or have already started. The conference programs include exclusive announcements on AI Projects from American Airlines, Capital One, UBER, General Electric, Wells Fargo, Navistar, BMS, Johnson & Johnson and many more.

“AI is being implemented by leading organizations in a broad range of industries and we are very excited to host Inbenta, alongside key industry names that include Amazon, Facebook, Google, IBM Watson, Microsoft, Tata and Accenture,’’ underlines Daniel Pitchford, Commercial Director, The AI Summit.

To find out more please visit: [

About Inbenta:
Inbenta specializes in Natural Language Processing and semantic search to improve the customer experience online through Artificial Intelligence-powered technology that helps businesses increase the efficiency of its customer service, call centers, e-Commerce, FAQs and social media platforms. Support services such as dynamic FAQs, knowledge management and chatbots improve business website searches, customer self-service, and e-Commerce conversions.

With a team of expert linguists assigned to each client to help them understand the root cause of queries and make suggestions on updates to FAQs, Inbenta's products help businesses improve the overall online experience offered to its customers. Inbenta's patented technology has greatly reduced incoming customer service emails and calls to call centers for industry-leading companies including Ticketmaster, CA Technologies and Schlage Locks.

Founded in 2005, Inbenta is headquartered in San Mateo, California with offices in Spain, France, the Netherlands, Brazil, and Chile. Follow Inbenta on Twitter @inbenta, or learn more at

Inbenta Media Relations Contact
Colleen Wickwire

For Press & Media Inquiries on The AI Summit please contact
Rob Amos
Head of Marketing & Communications
T: +44 7900 250 158
E: robamos(at)aibusiness(dot)org

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Colleen Wickwire

Julie Casson
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