Hotel Diamond And Chalet View Lodge Select KEYPR As Exclusive Guest Experience Technology Partner

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Hotel Diamond And Chalet View Lodge To Deploy KEYPR's Cloud-Based System Which Brings New Revenue Streams And Operational Efficiencies To The Hospitality Industry

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Chalet View Lodge's customized in-room tablet and mobile app

Thanks to the KEYPR solution, we have been able to focus on providing service to our guests anywhere on the property, even as we reap the rewards of increased operating efficiencies and cost savings back of the house.

KEYPR®, a technology start-up whose cloud-based solution integrates the hospitality experience for guests and management through mobile technology, announced today two new hotel partners in California. Hotel Diamond, a historic property near California State University, Chico, and Chalet View Lodge, a resort and spa in the Sierra Nevadas, have chosen to enhance their guest experience through the KEYPR platform, which includes a custom mobile app and in-room tablets.
Hotel guests will be able to use their smartphones and in-room tablets to access hotel services while on and off property, access hotel information and communicate with hotel staff. Staff and management will be able to utilize the KEYPR system to streamline and track requests and generally improve the efficiency with which they interact with guests.

“This partnership makes us the first hotel in Chico to feature this type of guest experience,” said Ryan Brimm, General Manager, Hotel Diamond Chico. “We recognize that guest expectations are changing and we are thrilled to be able to connect with our guests in a new way.” 

“We are a uniquely interactive and guest-focused resort that prides itself on superior guest service, delivered every day,” said Alex Hickman, Managing Partner, Chalet View Lodge. “Our property allows guests flexibility and choice, and we are pleased to partner with technology providers that allow our customers the freedom to experience our hotel and services on their terms. Thanks to the KEYPR solution, we have been able to focus on providing service to our guests anywhere on the property, even as we reap the rewards of increased operating efficiencies and cost savings back of the house. KEYPR provided exactly the technology solution we were looking for.”

With 200 hotels currently under contract, KEYPR is seeing increased demand for sophisticated mobile solutions to support goals of increasing revenues and operational efficiency, clearing in-room clutter and generally enhancing the guest experience. With a proven track record, 100% guest engagement and no up-front cost to operators, the KEYPR solution is uniquely positioned to cater to these needs.

“While mobile access is not a new concept for the hospitality industry, our unique technology provides hotel management with the ability to proactively anticipate and address guests’ needs,” said Nizar Allibhoy, CEO of KEYPR. “This kind of real-time business insight is critical for hoteliers in our fast-paced world; hotels can be high-touch and high-tech at the same time.”

KEYPR offers hotels a completely customized, fully integrated system with which to manage guest requests and staff work flow replacing the need for multiple solutions. KEYPR’S SaaS model offers the full system to hotel operators with no money upfront and zero CapEx.

Chalet View Lodge
The Lost Sierra’s only 4-star boutique resort is located just 11 miles from the Johnsville Ski Bowl and 14 miles from Lake Davis. The resort boasts fifty guest rooms, suites and cabins that provide access to an unrivaled mountain sanctuary. For more information, visit:

Hotel Diamond
Chico California's finest accommodations can be found at the Hotel Diamond, a historic building entirely renovated and located in downtown Chico near the campus of Chico State University. For more information, visit:

KEYPR® is a cloud-based guest experience and management solution for hotels and luxury residences. With more than 200 properties currently under contract, KEYPR delivers an easy-to-use, personalized experience while creating new revenue opportunities and operational efficiencies for hotels. Guests can personalize their entertainment experience, access a directory of hotel services on-premises through an in-room tablet or the KEYPR app and use their mobile phone as a key through Keyless Entry. Hotel operators and residence managers enjoy an integrated dashboard (GEMS) that gives them visibility into guest needs throughout their stay, the ability to offer targeted services to high-value guests, and the ease of monitoring operational KPIs across multiple properties. KEYPR's team is comprised of Silicon Valley insiders and former executives from Hilton, Sony and Westmont Hospitality. Its industry partnerships include integrations with Opera, OpenHotel, WebRezPro and other PMS Providers. It has been featured in Hotel News and Next Big Thing. For more information, visit:

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