Phoenix, Arizona is the ‘Call-Center Capital’ of the United States, making this a very easy decision for us to continue expanding our footprint in this area.
Kennesaw, GA (PRWEB) October 11, 2016
SJV, an emerging leader in the furnishing of Credential Verification Services, announced today the Grand Opening of a 10,000 square foot Call-Center Facility located Phoenix, AZ. This marks the second Call-Center Opening for SJV over the past year. As popular demand has increased for the SJV Verifications Suite, which includes Education, Employment, Military Service, and Professional License Verifications, along with Personal and Professional Reference Checks, the company is transitioning to an office space that now supports over 150 Calling Agents, with dedicated Management and Executive Teams.
“Phoenix, Arizona is the ‘Call-Center Capital’ of the United States, making this a very easy decision for us to continue expanding our footprint in this area," said Scott Vanek, Founder and President of SJV. “There are numerous financial firms, credit card companies, retail, technology, and telecommunication corporations hosting multiple call-centers in Phoenix to service their Collections and Service Departments. SJV has deliberately expanded our operation here to take full advantage of the diversity of language, the depth of experience, and the etiquette and acumen of professional Call-Center labor that is abundant in Phoenix.”
SJV’s newest state of the art facility features data-line, phone-line, and technical housing that rivals that of other local facilities utilized by neighboring Fortune 100 Corporations. The office is a "Class A" premier space designed to foster the prestigious environment of success driven by SJV’s continued expansion in the Verifications arena.
“We launched our Verifications Suite of Services in March 2016, and in seven short months, we had already outgrown our original office space," stated Bill Wilder, Chief Operations Officer at SJV. “It is evident that CRAs require this service to help scale their Verification workload now and into the future. As a wholesale furnisher of these services, we can provide overflow or complete transitions of volume to help drive cost savings, while increasing efficiencies such as Calls-per-Hour and Overall Completion Rates.”
The doors to the new SJV Call-Center are now open, with SJV already hosting clients, providing education and training demonstrations, and continually developing the technology and process workflow that is proprietary to its solution at this new satellite office.
About SJV
SJV & Associates is a Global Solutions Provider, combining innovative technology with human expertise. Driving the highest standards for time service and accuracy with Conventional Court Research, Automated Court Research, International Solutions, MedEx Solutions, and our Verifications Suite; SJV is the Premier Information Supply Chain to the Background Screening Industry.
SJV is also the only firm in its direct marketplace to maintain an ISO 9001:2008 Certified Quality Management System, ensuring superior quality research, results, and customer service for their entire client base. For more information, visit http://www.sjvassoc.com or contact us directly at 800.203.0582 or via e-mail at Solutions(at)sjvassoc(dot)com
