Liberty Global Selects UXP Systems to Power Digital Identity across European Footprint

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Innovative User Lifecycle Management Platform to boost engagement with individual users, simplify access to services, and rapidly integrate new services to grow subscriber base

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UXP Systems’ User Lifecycle Management enables our goal of delivering these personalized experiences through an innovative platform purpose built for managing digital user relationships.

UXP Systems, the leader in powering digital identity for operators, announced today that Liberty Global plc “Liberty Global” (NASDAQ: LBTYA, LBTYB, LBTYK, LILA and LILAK), has selected UXP Systems’ User Lifecycle Management platform to deliver seamless and personalized access to existing and next generation cloud, Over-The-Top (OTT) and connected life services across their pan-European operations.

UXP Systems’ User Lifecycle Management Platform helps operators with digital transformation by powering digital consumer identities, with the ability to create profiles for every household member, enable frictionless access to services, and ensure self-managed privacy for every individual. The platform is implemented above existing legacy systems to keep costs low while fully enabling next generation digital service models.

“We know that today’s users want to engage with us digitally, on their own terms, at a personal level,” said Veenod Kurup, Managing Director & Group CIO at Liberty Global. “UXP Systems’ User Lifecycle Management enables our goal of delivering these personalized experiences through an innovative platform purpose built for managing digital user relationships. With ULM in place, we will be able to provide our users with a seamless experience across multiple Liberty Global services and enable user-based privacy management, all while increasing our ability to rapidly bring new services to market.”

UXP Systems’ User Lifecycle Management platform is an elegant and unique solution that enables operators to transform the way they engage with users of their services and facilitates new business models for OTT, Cloud, and Internet-of-Things (IoT) services. The ULM platform supports multiple engagement and user access models, and provides operators with user insight to enhance the service experience, without the need for expensive and disruptive IT transformations.

“Operators have a tremendous opportunity to transform the experience via digital IDs. They can enable frictionless journeys for users to navigate within and between service offerings, securely delegating access to other members in the household and creating new paradigms to engage with guest and trial users,” explained Ash Kumar, Vice President of Global Sales at UXP Systems. “We are pleased to have been selected by the largest international TV and broadband company in the world, to achieve their vision of providing seamless, next generation, digital experiences across their European markets.”

For Liberty Global, User Lifecycle Management will enable:

  •     Simplified and frictionless user journeys standardized across all LGI operating countries
  •     Faster time to market for innovative digital services; leveraging existing user journeys for cloud & OTT offerings
  •     Deep-linking of the operator identity to downstream services and APIs; enabling more immersive and blended connected life experiences
  •     A complete view of every individual that allows both personalization and support for user managed privacy

“Operators continue to strive to put themselves at the centre of their user’s digital life,” said Mark Mortensen, Research Director and Practice Leader at Analysys Mason. “We are seeing more projects like this emerge where operators are focusing on the end-to-end lifecycle of every individual user who consumes a service so they can deliver a more competitive user experience. This approach, centered around digital identity, will be critical for service providers as they plan for the digital future.”

For more information on Liberty Global and UXP Systems’ work together, check out this video.

About Liberty Global
Liberty Global is the world’s largest international TV and broadband company, with operations in more than 30 countries across Europe, Latin America and the Caribbean. We invest in the infrastructure that empowers our customers to make the most of the digital revolution. Our scale and commitment to innovation enables us to develop market-leading products delivered through next-generation networks that connect our 29 million customers who subscribe to over 59 million television, broadband internet and telephony services. We also serve 11 million mobile subscribers and offer WiFi service across seven million access points.

Liberty Global’s businesses are comprised of two stocks: the Liberty Global Group (NASDAQ: LBTYA, LBTYB and LBTYK) for our European operations, and the LiLAC Group (NASDAQ: LILA and LILAK, OTC Link: LILAB), which consists of our operations in Latin America and the Caribbean.

The Liberty Global Group operates in 12 European countries under the consumer brands Virgin Media, Ziggo, Unitymedia, Telenet and UPC. The LiLAC Group operates in over 20 countries in Latin America and the Caribbean under the consumer brands VTR, Flow, Liberty, Mas Movil and BTC. In addition, the LiLAC Group operates a subsea fiber network throughout the region in over 30 markets.

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About UXP Systems
UXP Systems is the industry leader in User Lifecycle Management (ULM). Their ULM Platform powers digital identity as a strategic service as service providers transform to a seamless, digital world of entertainment, communications, and connected life services. User Lifecycle Management technology is the foundation of Digital Transformation for companies like Vodafone, Liberty Global, Cable & Wireless, Rogers Communications and TELUS, using digital identity as a focal point for managing the digital user. ULM processes enable entitlements, group management, delegation, revocation, roles and sharing, user insight, privacy and more, all as part of an end to end business process framework. UXP Systems’ ULM Platform innovates above existing legacy systems to transform the user experience, getting operators to deliver digital services faster and more economically.

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UXP Systems Media Contact
Jim MacDonald
Chief Marketing Officer
T: +1 416-358-1540            
E: jim.macdonald(at)uxpsystems(dot)com

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