Reports Results from Global Lean Six Sigma Client Survey

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Key Success Factors for Building Process Improvement Proficiency
We believe that proficiency in process improvement skills can be achieved only through practice… recently reported the results from their global Lean Six Sigma client survey. The survey found that learning effectiveness increased an average of 39% in organizations that have migrated from lecture-based classroom training to a blended learning model. The survey respondents included large organizations and universities who represent well over half a trillion dollars in annual revenue and train tens of thousands of people a year.

In essence, the blended learning model ‘flips’ the traditional classroom by delivering new material via eLearning prior to arriving in the classroom workshop. Valuable face-to-face classroom time is then devoted to the reinforcement of key concepts and application of critical thinking through practice-based learning: interactive problem-solving, simulations, and hands-on activities. In terms of Bloom’s revised taxonomy (2001), this means that students are doing the lower levels of cognitive work (gaining knowledge and comprehension) outside of class, and focusing on the higher forms of cognitive work (application, analysis, synthesis, and/or evaluation) in class, where they have the support of their peers and instructor.

For the past 15 years, has advocated the use of blended learning models for Lean Six Sigma training. “We believe that proficiency in process improvement skills can be achieved only through practice, and that a combination of self-directed learning supplemented with facilitated simulations and practice exercises provides an effective, scalable model for building personal capability, which is the first step toward organizational excellence,” stated Bill Hathaway,’s President.

The organizations with the greatest improvement in learning effectiveness identified structured timelines as the single most important factor in their success. A comparison between the surveyed organizations that achieved the largest increase in improvement versus those that indicated the least amount of improvement revealed that the use of project simulations appears to be the key differentiating factor in program success. The most successful programs provide new practitioners the opportunity to apply new skills in a simulated project environment prior to embarking on a real world project.

If you’d like to learn more about how companies are successfully migrating from lecture-based classroom training to blended learning models, register for the free webcast, “Building Proficiency in Process Improvement Skills.” Bill Hathaway, Founder and President of, will be presenting an overview of the survey results and common blended learning models. The live program will be held on Wednesday, January 27th at 11:00 AM Eastern. A recorded version of the program will be available on the website. Register for the webcast to receive a link to the recorded program and white paper.

About is the leading global provider of online Lean Six Sigma training and blended learning technology serving over 50% of the Fortune 500 with a full suite of Lean Six Sigma e-Learning courses, data analysis software, discrete event simulation software, online project tracking software, online testing tools, and project simulations and games. has trained 506,000+ individuals since the year 2000. MoreSteam’s mission is to enable people to advance the performance of their organizations by delivering powerful tools for process improvement to the widest possible audience at the lowest price available.

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Ellen Milnes