HNTB Survey Reveals Americans Recognize Benefits of Public Transportation

Share Article

Increased mobility for more people, jobs and cleaner air most frequently cited

Public transportation is a vast network employing more than 400,000 dedicated people around the nation working tirelessly to deliver vital mobility options that serve and benefit our communities in a multitude of ways

Almost nine in 10 Americans (88 percent) recognize public transportation systems provide a wide array of benefits to the communities they serve, according to a new HNTB Corporation America THINKS public opinion survey.

The survey, Public Transportation-2017, found 83 percent of Americans have some type of public transportation option available where they live or work; 71 percent of those have used it at some point; and 51 percent have opted to use public transportation instead of driving in the past 12 months.

Americans identified an array of benefits provided by public transportation. Helping those who cannot drive was the benefit cited by more respondents (61 percent) than any other. Among others mentioned were providing travel choice (38 percent), offering a relaxing way to travel (28 percent), creating jobs (28 percent), access to jobs (28 percent) and contributing to cleaner air (27 percent).

“Public transportation is recognized for offering many benefits, and our survey asked respondents to rank a number of them. Among these, increased mobility options and contributing to economic growth, stronger business opportunities and a better quality of life were cited most often,” said Diana Mendes, AICP, HNTB senior vice president and national transit/rail practice leader. “But it’s more than trains and buses. Public transportation is a vast network employing more than 400,000 dedicated people around the nation working tirelessly to deliver vital mobility options that serve and benefit our communities in a multitude of ways.”

The survey’s respondents also said the most prevalent forms of public transportation currently available to them are buses/street cars (78 percent), followed by taxis and related services (64 percent), and railroads/subways (34 percent).

New transportation technologies
The HNTB survey found 48 percent of respondents with access to public transportation would be interested in using a driverless vehicle to go to and from public transportation stations, with interest strongest among millennials at 63 percent.

Access to public transportation using a ride-sharing service for travel from their homes to public transportation facilities is of interest to 42 percent of respondents, and rises to 58 percent for millennials.

“With the expanded use of ride-sharing – ranging from traditional car and van pooling to newer technology-based services such as ride-hailing – with smart phone apps and autonomous vehicle options in our not-too-distant future, people increasingly can have a lower-stress, modestly priced way to connect home to station. This is truly a game-changer for public transportation and more Americans who are considering using transit,” said Mendes.

How and where to invest
The survey asked Americans how they would divide available funding to make improvements to the transportation infrastructure – roads, public transportation, bridges, sidewalks and bike paths. Roads would receive the largest share (34 percent) and public transportation systems (23 percent), while bridges would be allocated 18 percent, sidewalks/walkways would get 14 percent and bike paths 11 percent.

Respondents also were asked how they would divide available funding among local transit system components of transit vehicles, safety systems and controls, parking facilities, track infra-structure, and station or stop facilities. They are most interested in seeing available dollars spent on transit vehicles (29 percent) and safety systems (21 percent). Parking facilities were cited by 18 percent of respondents, while track infrastructure was cited by 17 percent, and stations or stop facilities at 15 percent.

Why people use public transportation
While respondents identified many reasons for using public transportation, saving money was the most commonly identified reason by 33 percent of respondents. Avoiding traffic/congestion was cited by 24 percent; convenience, by 23 percent; and the ability to relax and/or be productive on the ride, by 21 percent of Americans surveyed.

When respondents also were asked to identify the one aspect they liked most about public transportation, cost was cited most frequently at 21 percent. Convenience was named by 17 percent of Americans, and being a passenger by 15 percent. Ease of use (11 percent) and availability (11 percent) were among those cited next.

About the survey
HNTB’s America THINKS “Public Transportation-2017” survey polled a random nationwide sample of 1,034 Americans, ages 18 and older, between March 10 and March 13, 2017. It was conducted by Russell Research, which used an email invitation and online survey. Quotas were set to ensure reliable representation of the entire U.S. population ages 18 and over. The margin of error is +/- 3.0 percent.

About HNTB
HNTB Corporation is an employee-owned infrastructure solutions firm serving public and private owners and contractors. With more than a century of service, HNTB understands the life cycle of infrastructure and addresses clients’ most complex technical, financial and operational challenges. Professionals nationwide deliver a full range of infrastructure-related services, including award-winning planning, design, program management and construction management. For more information, visit

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Andrew Hoskins
Visit website