Certification Program Lifts Vehicle Service Contract Reps to a New Minimum Standard of Service Excellence, Customer Protection and Product Knowledge
Los Angeles, California (PRWEB) May 05, 2017 -- TrainAndCertify.org, the nationally recognized leading provider of training and certification programs for sales and customer service reps in various consumer centric industries, today announced its Certified Vehicle Protection Professional (CVPP) certification program created especially for the Vehicle Protection Association.
TrainAndCertify.org established the CVPP certification program to recognize individuals who demonstrate the requisite knowledge required to responsibly and effectively market Vehicle Service Contracts (VSCs) to consumers. Training and Certification is a standardized method for evaluating employee knowledge and providing measurable results that can be tied to development plans and business objectives.
"We're excited to introduce the new VPA CVPP certification that was created with VSC industry experts to accurately validate the very specialized industry knowledge and skills of sales and customer service employees of Vehicle Service Contract marketers," said Laurence Larose, President of TrainAndCertify.org "professionals are looking for a way to demonstrate and promote their skills by earning a certification that is a distinct indicator of their deep industry knowledge and VPA Member companies also benefit from the rigor and integrity of the CVPP training and exam process."
Vehicle Service Contract sales and customer service Professionals who would like to be CVPP certified must complete the online VPA CVPP training module and certification exam. VPA Member companies that employ CVPP certified professionals will be assured that these individuals are well-versed in industry knowledge and best practices for the Vehicle Service Contract industry.
CVPP certification establishes a level of comfort with consumers and regulators. It shows that a company's staff member has met important industry requirements by obtaining CVPP certification, a recognized and trusted industry credential and a very high minimum industry standard.
About TrainAndCertify.org
Nationally recognized TrainAndCertify.org provides leading training and certification programs for sales and customer service reps in various consumer centric industries and currently serves the Consumer Debt Relief industry (IAPDA), the Vehicle Service Contract industry (ACVPP & VPA) and the Student Loan Consolidation industry (AFSLR), its impact on the success of an industry and its organizations is significant. Bringing each industry's sales and customer service consultants to a minimum standard of excellence, customer protection and product knowledge. TrainAndCertify.org has over 17 years experience helping associations and companies achieve success with their leading training and certification initiatives, certifying over 5000 individuals. TrainAndCertify.org knows that the success of an industry's business participants depends upon their most important asset – their employees.
About the Vehicle Protection Association
The Vehicle Protection Association (VPA) is a not-for-profit trade association representing firms active in the vehicle service contract industry which promotes consumer advocacy. Members include service contract marketers, administrators, insurers, payment providers and software providers. The organization is committed to promoting regulatory compliance throughout the industry, and educating consumers on their rights when purchasing and owning a vehicle service contract. For more information, visit http://www.vpainfo.org.
Contact:
Laurence Larose
President, TrainAndCertify.org
laurence(at)trainandcertify(dot)org
Laurence Larose, TrainAndCertify.org, +1 800-590-7265, [email protected]
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