FirstLab Announces Company Name Change and Expansion of New Innovative Services

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FirstLab is now FirstSource Solutions

Changing our name to FirstSource Solutions formalizes a shift in corporate strategy and business growth that has been underway in recent years”, said Chris Roames, President & CEO.

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FirstLab, a Third Party Administrator of drug and alcohol testing and compliance services for enterprise organizations and the public sector, announced today the company will begin operating under a new trade name and will be known as FirstSource Solutions effective immediately. At the same time, the company unveiled their redesigned Website The new site prominently features the company’s focus on innovation using new technologies to create business solutions.

The name FirstSource Solutions better reflects the company’s evolving focus and growth into a leading employment compliance management solution, and its increasingly diversified business relationships within substance use recovery management. The name "FirstLab" was meant to reflect the way the company represented "the next step in drug and alcohol testing”. However, in the years since the company was founded, the market for employment compliance and addiction recovery management has grown and the company has broadened its services and customer base.

“We are very excited about the introduction of our new company name and the launch of our new website. Changing our name to FirstSource Solutions formalizes a shift in corporate strategy and business growth that has been underway in recent years”, said Chris Roames, President & CEO.

In alignment with the adoption of a new name, FirstSource Solutions has launched a new website, along with new service offerings. The transformation strategy includes reorganizing the business into new operating and reporting units to increase transparency and drive corporate focus. The launch of Background Screening services, to enhance recruiting, screening, and retention, combine existing assets with new technology to accelerate growth. All of FirstSource’s services and proven technology, including their newest offerings, are backed by the same experienced team and bring the same unique agile and innovative approach to compliance management that clients rely on.

What will not change is the commitment to their valued clients and partners. FirstSource continues to be “First in Quality, First in Service”. With nearly 30 years of business presence in the industry, FirstSource Solutions is looking forward to continuing to grow.
The company will continue to operate in its current structure, and all contacts will remain unchanged. Other than these visible changes, there is no change in ownership and no change in staff. Office locations, phone, and fax numbers will remain the same.

About FirstSource Solutions:

FirstSource Solutions is a privately-owned US based company; that has provided Third Party Administrator (TPA) services for recovery monitoring and workplace drug and alcohol testing programs since 1989. Utilizing a wide range of innovative, high-quality, cost-effective products and services, FirstSource currently provides enterprise- wide program management to professional recovery programs, Fortune 50 companies, law enforcement agencies, state and municipal governments, airlines, medical facilities, energy & utility companies, trucking industry and staffing firms. For further information on FirstSource, contact us at info(at), 800-732-3784, or visit

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Bernadette Coffey
FirstSource Solutions
+1 (800) 732-3784 Ext: 5519
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Chris Roames
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since: 10/2013
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FirstSource Solutions
since: 12/2011
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