Creative Pharmacist Selects Updox to Improve Patient Compliance and Boost Care Coordination

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The STRAND Patient Intervention Platform Will Use Updox Pharmacy Connect Integrated Secure Communications Solution to Help Pharmacies Deliver More Efficient Clinical Services

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We’re very excited to integrate Updox Pharmacy Connect into STRAND. It’s a comprehensive, easy-to-use solution that will add a lot of value for our customers and their patients.

Updox, the industry leader for care coordination and healthcare connectivity solutions, was selected by Creative Pharmacist, the industry leader in helping community pharmacies expand the clinical services they provide to their chronically ill patients, to integrate the Updox Pharmacy Connect solution into its STRAND clinical intervention platform. Updox solutions provide Creative Pharmacist customers with tools to engage patients, increase pharmacy revenue and securely connect with physicians and other members of the care team

“Today’s healthcare market is full of challenges and opportunities for pharmacists. Their role is expanding quickly. Any tools or solutions that help them operate more efficiently are imperative for their success," said David Pope, PharmD, CDE, chief of innovation and co-founder, Creative Pharmacist. “We’re very excited to integrate Updox Pharmacy Connect into STRAND. It’s a comprehensive, easy-to-use solution that will add a lot of value for our customers and their patients.”

Launched in 2016, Updox Pharmacy Connect is a web-based, HIPAA-compliant care coordination suite that helps pharmacists securely exchange full clinical records with physicians, maximize reimbursements and engage patients. Through Pharmacy Connect, pharmacists join the Updox Direct Network that includes more than 1.1M other vetted healthcare providers, to support interaction and information exchange for enhanced care coordination. With Updox, all pharmacy communications – faxes, messages, emails, referrals, cancels, confirmations, forms and more – are consolidated into a universal inbox for easy routing or response, which can be done either in or outside of the pharmacy.

“Creative Pharmacist is a leader in helping pharmacies transition to providing clinical services. We’re pleased to partner with such a great company with a proven track record in this area. Together, we can provide the most comprehensive suite of solutions that allow pharmacies to thrive,” said Michael Morgan, chief executive officer, Updox. “As healthcare moves to value-based care, pharmacists must have secure communications channels to exchange information with physicians, health partners and patients, and that’s what Updox offers.”

About Updox
Where Healthcare Connects! Updox is the industry leading healthcare care coordination solution. Named #571 on the Inc. 5000 list of America's fastest-growing private companies, Updox is integrated with more than 70 electronic health records (EHR) and serves more than 250,000 users and 60 million patients.

Through an extensive Direct messaging network and platform of apps, Updox connects various healthcare providers, including physicians, patients, payers, pharmacies, labs and healthcare partners. Once part of the Updox network, users or partners can access a full suite of applications including secure messaging, patient portal, appointment scheduling & reminders, credit card payments, and health alerts, all with the goal of driving improved outcomes through more efficient communications and better care coordination. Connect with Updox at

About Creative Pharmacist
Co-founded by a community pharmacist and a technology expert in 2008, Creative Pharmacist is the U.S. market leader in helping pharmacists launch clinical services within their community. They support hundreds of community pharmacists in engaging patients and improving outcomes through their STRAND® clinical intervention platform. Their mission is to transform the community pharmacy marketplace by inspiring and empowering pharmacists to engage clinical pharmacy practice to improve both the health of their business and the health of their patients. For more information, please visit

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Aisling Babbitt
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since: 04/2011
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