Palm Garden Hotel Selects KEYPR as Exclusive Guest Experience Technology Partner

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Palm Garden Hotel to deploy KEYPR’s cloud-based platform that brings the latest guest experience technology to the hospitality industry

Palm Garden Hotel In-Room Tablet and Mobile App

“We have seen guest demand for mobile technology grow immensely over the last 12 months,” said Palm Garden’s GM, Steven Ortmann. “KEYPR offers a completely turnkey solution that allows us to better serve our guests."

KEYPR®, a technology company whose cloud-based platform connects the hospitality experience for guests, staff and management through mobile technology, announced today a partnership with Palm Garden Hotel in Thousand Oaks, CA. The full service hotel, owned and operated by Selvin Properties, will use the KEYPR platform to greatly enhance their guest experience.

“As the only full service hotel in Thousand Oaks, we have seen the demand for mobile check-in and service grow immensely over the last 12 months,” Palm Garden’s General Manager, Steven Ortmann. “KEYPR offers a completely turn key solution that allows us to better serve our guests while connecting them directly with our hotel services and amenities.”

The KEYPR platform offers hotels, casinos and residential properties multiple opportunities to delight guests, increase revenue, decrease operating costs and access valuable performance data.

“We are thrilled that Palm Garden has selected KEYPR and look forward to greatly impacting the hotel’s overall guest experience,” said KEYPR CEO Nizar Allibhoy.

Palm Garden will have access to KEYPR platform and will be able to take advantage of key features like:

-- A mobile guest app which facilitates seamless check-in and check-out and access to hotel services, information and amenities.
-- Fully customized in-room tablets which replace in-room electronics (alarm clocks, sound systems), printed collateral, compendiums and also acts as a powerful promotional platform.
-- GEMS® (Guest Experience Management System) is KEYPR’s proprietary back office software solution which enables mobile services, work orders, request fulfillment and seamlessly unites back of house operations with guest needs.

KEYPR® is a cloud-based guest experience and management platform for hotels, casinos and luxury residences. The platform delivers a friction-free personalized guest experience, while creating new operational efficiencies and driving additional revenue opportunities for property owners and operators. Guests can access a directory of services, including dining, entertainment, third-party content and more through an in-room tablet and custom mobile app. The app also allows guests to bypass the front desk via KEYPR’s Keyless Entry. Additionally, owners and managers gain valuable insight through the integrated dashboard (GEMS®) and intuitive tools that provide visibility into guest needs before, during and after their stay -- all while easily monitoring operational KPIs across multiple properties. For further information, visit:

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