Bill Howe Creates Advanced Onboarding Driving Program for New Employees

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Award winning San Diego Plumbing Company continues to initiate advanced training for drivers

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It also allows us the opportunity to instill the highest standards of safety for our team while they are driving in our community.

Bill Howe started his San Diego plumbing company in 1980 with just one truck. In the past 37 years, he has grown the company into one of the largest family-owned and operated companies serving the community in plumbing, heating & air, and restoration & flood remediation with over 175 employees across their three divisions. In 2016, they were chosen as San Diego’s Best Plumbers, HVAC company, and Contractor by the Union Tribune Readers Poll.

Since his first hire, Bill Howe has focused on safety and training within the company. The company has a long history with the San Diego Plumbing-Heating-Cooling-Contractors Association and Academy (PHCC-SD) where they send their plumbers through the 4-year Journeyman Program, and they are proponents of all plumbers having the proper training and license to ensure safety and the highest level of care for their customers.

They also have a rigorous safety training schedule that is mandatory for every field employee and they have implemented safety inspections for every field employee each month. In addition to plumbing education and training, the company has also implemented an onboarding driving program for all drivers ensuring that they begin employment with an experience that establishes safety, expectations, and creates connections.

The Advanced Onboarding Driving Program is the first step before a new driver is given the keys to a Bill Howe vehicle. The Risk Manager has the opportunity to set up the basic expectations for safety, company policies while promoting communication between management and the drivers. From the beginning, it is important to set up the connection and family environment that Bill Howe has created in the company; this makes the new driver feel welcomed from the very beginning. It also sets up procedures for driving policies including what will happen in the event of a violation.

In addition to the onboarding driving process, each driver is monitored with a telematics device measuring efficiency and driving habits, with all reporting going to division managers and the owners. Each year, the company invites the California Highway Patrol to present on new laws, distracted driving, and they address any driving feedback from the community immediately. “Safety in our community is a top priority for our company,” said Tina Howe Vice President of Bill Howe Family of Companies.

“The Bill Howe Driving Program builds our family connection from the very beginning and establishes trust among the community and our employees,” said Rhett Wheeler, Risk Manager, Bill Howe Family of Companies. “It also allows us the opportunity to instill the highest standards of safety for our team while they are driving in our community.”

For more information about San Diego’s Best Plumbers or other services offered, visit, or to speak with Bill or Tina Howe regarding this announcement, contact Bill Howe Marketing Director, Julie Riddle at Julie(at)billhowe(dot)com.

About Bill Howe Family of Companies
Bill Howe Family of Companies is comprised of Bill Howe Family of Companies, Inc.; Bill Howe Heating & Air Conditioning, Inc.; Bill Howe Restoration & Flood Services, Inc. The family-owned and operated company began in 1980 with the plumbing division and has grown into San Diego County’s largest low-cost one-stop-shop for service, repairs and installation, offering both residential and commercial services. 9085 Aero Drive, Suite B, San Diego CA 92123. Call 1-800-BILL-HOWE because We Know Howe!

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Julie Riddle
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