Premium Support Plus accomplished this by automatically detecting and diagnosing problems when they occurred.
Durham, NC (PRWEB) August 29, 2017
Many people purchase PC service plans—just in case they encounter problems with their device. PT proved that purchasing Dell Premium Support Plus with SupportAssist technology can save customers time and effort when something goes wrong. Premium Support Plus accomplished this by automatically detecting and diagnosing problems when they occurred. PT found that top-tier service plans from HP, Lenovo, and Apple do not have this proactive and predictive technology, so customers of those companies must discover and troubleshoot the problem on their own and then reach out to tech support before the diagnosis and replacement process begins.
According to the report, “When you pay for technical support, the last thing you want to do is do is a lot of groundwork before anyone can help you figure out what’s wrong with your PC. Premium Support Plus with SupportAssist technology mitigated this hassle by automating a large part of this process compared to customer-driven service plans from HP, Lenovo, and Apple.”
To learn more about Dell Premium Support Plus with SupportAssist technology and how it can save customers time and hassle, read the full report at facts.pt/sk4vHh
About Principled Technologies, Inc.
Principled Technologies, Inc. is the leading provider of technology marketing and learning & development services.
Principled Technologies, Inc. is located in Durham, North Carolina, USA. For more information, please visit PrincipledTechnologies.com.
Principled Technologies, Inc.
1007 Slater Road, Suite #300
Durham, NC 27703