Working with ZTR has been seamless... this will provide Takeuchi the platform for us to better assist our customers.” ~ Clay Eubanks, President at Takeuchi US.
MINNEAPOLIS, MN and LONDON, ON (PRWEB) September 26, 2017
ZTR Control Systems, a global leader in intelligent and innovative industrial equipment management solutions welcomes Takeuchi-US, a global innovation leader in compact construction equipment, to the growing ZTR network. Takeuchi recognized an opportunity to enhance its business operations leveraging digital technologies. Takeuchi chose ZTR as its Industrial Internet of Things partner.
Takeuchi knew that equipment data was a key to competitive advantage. The company wanted to empower its engineering department with engine diagnostic data in order to continuously improve products. It also wanted to provide Takeuchi Dealers with digital maintenance tools in order to better support customers.
As the planning process unfolded, Takeuchi realized there were several other opportunities. The data collected could guide Takeuchi in offering part sales promotions to dealers, as well as determine which locations should be considered for new dealerships. This supports the Takeuchi mission to remain connected to its equipment, as well as its customers, well after a sale.
ZTR tailored its ONE i3® solution to the specific needs of Takeuchi. The solution is branded as Takeuchi Fleet Management (TFM), providing the dealers with a consistent look and feel.
OEM benefits with the ZTR ONE i3 solution:
- Increased effectiveness of parts program.
- Laser-focused product enhancements based on field data.
- More responsive dealer support of owner-operators.
- More efficient dealer maintenance programs.
- Reduced warranty program costs.
Dealer benefits immediately realized:
- Real time decision-making based on actual equipment use, saving time, parts and money.
- Reduction in service trips with remote diagnostics.
- Reduction of downtime with immediate remote problem diagnosis.
“Working with ZTR has been seamless. We knew that we needed more than just a product and chose ZTR because they provided a customized, end-to-end solution that’s flexible and scalable to meet our future needs. With the launch of TFM, our customers, our dealers and Takeuchi will have visibility into our equipment like never before. But more importantly, this will provide Takeuchi the platform for us to better assist our customers. ” ~ Clay Eubanks, President at Takeuchi US.
About ZTR Control Systems
ZTR Control Systems is a proven telematics company and global leader in intelligent industrial equipment management solutions. ZTR provides innovative industrial telematics solutions to numerous industries, allowing companies to remotely monitor and manage both mobile and fixed assets. ZTR was a pioneer in the development of Industrial Internet of Things (IoT) technologies and works with over 50 industrial Original Equipment Manufacturers (OEMs) and many of the top rental houses in North America.