A must-read for all leaders and HR professionals. -Steve Collinson, Zurich Insurance
New York, NY (PRWEB) October 11, 2017
“How do you feel about working here? And why do you feel this way?” Asking your employee these questions 20 years ago would have been seen as fluffy and unprofessional. But as engagement expert and Heartbeat app creator Matt Stephens eloquently outlines in his timely book, Revolution in a Heartbeat: Using Emotional Insights to Drive Better Business Performance (LID Publishing: http://lidpublishing.com/), the future is about measuring and understanding the employee experience—an experience rife with emotion, passion, and consequence. Because the faster companies get on board with understanding the true employee experience, the faster they will grow and evolve.
Having years of experience working in employee communications, author Matt Stephens was no stranger to the dreaded annual employee engagement survey that’s still all too common in organizations today. Companies gather information, analyze it, put it into tables and percentages, then nod knowingly across a boardroom table when the results are presented several months after the questions were originally asked. Stephens intimately understood the glaring lack of engagement in this process, which is why, in 2014, he launched the groundbreaking Heartbeat app (http://heartbeatapp.co/) which enables organizations to measure employee emotion in real-time.
A companion book of sorts, Revolution in a Heartbeat justifies the app’s inevitability through evidence-based research, professional case studies, and personal anecdotes. “This book is not meant to simply be a way of cheerleading for the Heartbeat app,” says Stephens, “but a way of stirring up the ‘People vs. Emotional Analytics’ debate, challenging mindsets about engagement, and most of all, showing what is possible when brave people take a risk and try a new approach.” Based on a commitment to absolute transparency, Revolution in a Heartbeat argues for more emotional employee engagement, which will ultimately lead to better, more meaningful conversations with company leadership.
“I would encourage every CEO going through change to place a premium on regularly listening to and understanding how their people feel, not just what they think—something Heartbeat easily enables.” -Marcus Rich, Time Inc. UK
“A must-read for all leaders and HR professionals.” -Steve Collinson, Zurich Insurance
Revolution in a Heartbeat is currently available for pre-order on Amazon (https://goo.gl/RfmtaC) and will officially go on sale October 17, 2017.
Want to meet the author? Join us for the official NYC book launch event on December 5 from 6-7:30pm EST at WeWork located on 524 Broadway, 11th Floor, New York, NY 10012. RSVP to marion.bernstein(at)lidpublishing(dot)com by November 28.
About Matt Stephens
Matt Stephens is a leading authority on the increasingly important organizational topics of employee engagement and experience. As founder of the fast-growing management consultancy Quest, he is helping some of the world’s largest businesses navigate change by better harnessing the skills and energy of their people. In 2014, he launched a groundbreaking product called Heartbeat—an app which enables organizations to measure employee emotion in real-time and is challenging traditional approaches to engagement by championing the importance of leaders making emotional connections with employees. Visit: http://questagency.co.uk/
About LID Publishing
LID Publishing specializes in working with business authors and organizations to help them develop content to promote their brand, message, and expertise. Founded in 1993, LID has over 1,700 authors and continues to add approximately 120 new titles each year. Visit: http://lidpublishing.com/
