Alliance for Strong Families and Communities Releases Trends Analysis Showing That Reducing Turnover Tops Priority List for Nonprofit Human Services Leaders

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Annual Compensation Study Adds Workforce Trends Analysis to Examine Recruitment, Retention, Turnover, and Advancing Equity

Reducing turnover is the top goal for stakeholders completing the just released Alliance for Strong Families and Communities (Alliance) 2017 U.S. Human Services Workforce Trends and Compensation Study, yet only 33 percent of survey participants have formal retention strategies and 80 percent of this group indicate its hindering their ability to reach organizational goals.

More than 200 organizations located throughout the U.S. provided detailed salary information for 59 professional, direct service, and support positions in the nonprofit human services sector for the report. It is one of the only compensation reports to focus solely on the human services sector.

New for this year, the Alliance expanded its research to include a workforce trends analysis that examines recruitment, retention, turnover, and advancing equity. According to the study, 62 percent do not have hiring protocols or practices that intentionally promote equity and diversity, such as trainings, consultants, benchmarks, goals, or targeted outreach. 51 percent believe this does not hinder their organizations progress towards goals.

Designed to encourage conversations, generate ideas, identify priorities, and inspire new questions to help human services leaders drive greater organizational performance, the trend report is based on survey questions developed in consultation with human resources professionals within the Alliance network. It addresses priorities, challenges, and trends that are impacting the strength and diversity of the sector’s workforce.

The study also features detailed salary information on professional, direct service, and support staff in the nonprofit human services sector, examining more positions than other studies of its kind.

For years, the Alliance’s compensation studies have helped organizations stay competitive and high performing, hire the best candidates, and retain the best employees. The Alliance, a national strategic action network of organizations working to more positively impact their communities, supports the social sector in recruiting and retaining a strong, diverse workforce and developing a robust talent pipeline as key strategies to achieving the vision of a healthy and equitable society. The study enables the Alliance to consider technical assistance offerings, capacity-building opportunities, ways to align efforts across our network, and ideas for deeper explorations of these areas.

The full report is available for purchase on the Alliance website at The cost of the report begins at $50. For more information on the report findings, contact Kelly Martin of the Alliance Evaluation and Research Services Department at 414-359-6560.

About the Alliance
The Alliance for Strong Families and Communities is a strategic action network of thousands of committed social sector leaders who through their excellence, distinction, and influence are working to achieve a healthy and equitable society. We aggregate the very best sector knowledge and serve as an incubator for learning and innovation to generate new solutions to the toughest problems. We accelerate change through dynamic leadership development and collective actions to ensure policies and systems provide equal access and opportunity for all people in our nation to reach their fullest potential through improvements in health and well-being, educational success, economic opportunity, and safety and security. Go to for more information.

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