“We are thrilled to be recognized with a GOLD Best In Biz Award. Winning this award validates the trust put in us by our growing number of customers and the hard work our entire team has put in to create a category leading product.”
Boston, MA (PRWEB) November 30, 2017
Pointillist, a leading customer journey analytics software platform, has been named a GOLD Winner in the ‘Enterprise Product of the Year – Marketing Software’ Best In Biz Awards 2017. This prestigious award is the only independent business awards program judged each year by prominent editors and reporters from top-tier publications in North America.
Pointillist is the first customer journey analytics platform that makes it possible for marketers and customer experience teams to discover the most important customer journeys in minutes, rather than days or weeks, without having to rely on data scientists or IT.
Pointillist makes it easy to:
- Quickly understand and visualize customer behavior. Journey mapping and automation tools can’t uncover the unscripted behaviors that occur in the real world. Pointillist reveals the actual paths customers take, as they engage across channels and over time.
- Link Customer Behavior to Metrics and KPIs. Unlike other marketing analytics solutions, Pointillist provides a direct link between real-time customer behavior and quantitative metrics like revenue, customer lifetime value, conversion and retention rates.
- Drive Personalized Customer Experiences. By tying together a company’s existing marketing technology stack, Pointillist enables marketers and customer experience teams to engage with customers at optimal points along their journey using the most effective channels.
Pointillist customers are achieving real business impact, including boosting customer acquisition, improving customer experience, and maximizing marketing ROI. By directly tying customer journeys to hard metrics like revenue, retention and growth, Pointillist makes marketing and customer experience (CX) investments measurable.
Ron Rubbico, Pointillist CEO, said, “We are thrilled to be recognized with a GOLD Best In Biz Award. Winning this award validates the trust put in us by our growing number of customers and the hard work our entire team has put in to create a category leading product.”
Pointillist is an award-winning customer journey analytics platform that quickly reveals how customers interact across touchpoints, so you can engage each customer through the best channel at the optimal time. By harnessing artificial intelligence and machine learning, Pointillist enables marketers and customer experience teams to act like a data scientist and rapidly analyze the mountains of data that comprise their customers’ journeys. For more information, visit http://www.pointillist.com.
Swati Sahai (swati.sahai(at)pointillist(dot)com)
Steve Offsey (steve.offsey(at)pointillist(dot)com)