Virtual Veterinary Care Telehealth Provider whiskerDocs Partners with the Veterinary Innovation Council

Share Article

Veterinary Innovation Council brings telehealth pilot program to veterinary profession with whiskerDocs

whiskerDocs, the nation’s largest and fastest growing veterinary telehealth provider announces their sponsorship of the NAVC Veterinary Innovation Council (VIC). Aligned with VIC’s Telehealth initiative, whiskerDocs created the Virtual Veterinary Care Telehealth (VVC) platform and is seeking forward thinking practices to join the VIC TelePilot.
Veterinary practices enrolled in the VIC TelePilot will be some of the first practices to take advantage of the latest technology in Veterinary Telehealth. “whiskerDocs’s support and introduction of the Virtual Veterinary Care Telehealth platform aligns with VIC’s initiative to test this transformational platform [Telehealth] to increase efficiency and practice work flows to benefit practices, clients, and patients,” says Aaron Massecar, PhD, Executive Director of the Veterinary Innovation Council.

“It’s a privilege to support the Veterinary Innovation Council and to foster innovation and technology in the Veterinary profession. whiskerDocs’s new Telehealth platform reinforces our commitment to the profession and VIC, with the goal to create higher, more efficient, and innovative standards of service for pet parents,” said Deb Leon, co-founder and CEO for whiskerDocs.

The VVC Telehealth platform provides virtual healthcare services during times when veterinarians are off-site, such as overnight, during the weekends, or on holidays. The whiskerDocs network of doctors and veterinary nurses performs virtual visits, consulting pet parents and patients using technology. Using strict protocols to guide pet parents to either seek immediate veterinary attention at a critical care facility or safely redirect care to the primary care doctor, the whiskerDocs VVC Telehealth platform fills the need for veterinary support while saving clients costly trips to the ER. In fact, of the “urgent” client calls received by whiskerDocs, decision support provided to pet parents resulted in mitigating 79% of the cases to a lower cost option, including recommendation to see their regular primary care veterinarian. With over 17,000 client interactions via Telehealth, the benefits to primary care veterinarians is clear: Practices adopting Telehealth decision support can increase client engagement, appointments, and retain practice revenue when appropriate. Practices can learn more and enroll in VIC TelePilot by calling 855-698-3824 option #2.

About whiskerDocs
whiskerDocs is the nation’s largest and fastest growing provider of real-time 24/7 pet telehealth services to corporations and veterinary practices. It is built upon a scalable, enterprise level solution able to manage millions of live interactions. All interactions whether telephonic, live chat or email are recorded, archived and provided securely to the primary veterinarian, following established protocols that create consistent, compliant and appropriate education and advice. whiskerDocs is a member of the American Telehealth Association and has satisfied the accreditation requirements for both the National Committee for Quality Assurance (NCQA) and the Utilization Review Accreditation Commission (URAC). For more information visit

About the Veterinary Innovation Council
The Veterinary Innovation Council (VIC) is a non-profit 501(c)6 association, project-driven, collaborative industry body launched by the NAVC. VIC’s mission is to convene the brightest minds in the profession and industry together to tackle innovation opportunities that lift up all animal health care segments including caregivers, academia, suppliers and consumers.

Bruce Truman

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Bruce Truman
BLT Consulting
+1 267-907-3685
Email >
Visit website