Most service providers in this industry are not used to having this data, but they will soon find the data is the strategic advantage,” explained Utelogy CEO, Frank Pellkofer
LOS ANGELES (PRWEB) February 07, 2018
Utelogy Corporation, creator of audio/visual control, management, services and analytics software for use in higher education and enterprises, announced today the beta release of its Managed Services Portal.
The Managed Services Portal is part of U-Manage, which provides enterprise-wide visibility to rooms, equipment, issues, performance and usage.
Features of the Managed Services Portal include:
- 24/7 Remote Monitoring and Network Management
- Remote Help Desk Support
- Asset Lifecycle Management (warranties, updates)
- Control Software-as-a-Service
- White Label Customization
In addition to pro-active maintenance to provide an enhanced customer experience, this Managed Services Portal can also enable analytics and IoT insights data to deliver other new revenue opportunities.
“Most service providers in this industry are not used to having this data, but they will soon find the data is the strategic advantage,” explained Utelogy CEO, Frank Pellkofer. As the AV industry’s first tool that allows you to log in and see all clients in one dashboard, it’s the gateway to becoming a Managed Service Provider in the AV space.
“Our Managed Services Portal offers IT VARs and Integrators the opportunity to enrich customer deployments with enhanced analytics to provide more long-term value. And for end-users, it allows them to use the U-Manage portal to manage their entire global enterprise,” commented Pellkofer.
“The way we work has changed dramatically in the last 5 years, and as organizations use more and more collaboration applications, the faster vendors can get a handle on pulling this data and learning from it, the bigger advantage they have in acting as a strategic partner that can bring real value to their clients. For as low as $35 a month for control, monitoring, and analytics, this is the kind of intelligence that creates value and longer-term client relationships for Integrators,” Pellkofer explained.
For a live demonstration at Integrated Services Europe 2018, February 6 to 9, 2018, visit Hall 14 StandM170.
About Utelogy Corporation:
Utelogy Corporation publishes an enterprise technology control and management platform without limits. Utelogy is a flexible, scalable software solution for control and management of AV systems. Users enjoy a flexible, future-friendly AV control and management environment that puts the power in the hands of the user. For more information, visit http://www.utelogy.com.