“It is now widely evidenced that passengers want a fast, hassle-free journey through the airport. "
(PRWEB) March 23, 2018
“Transforming the Passenger Lifestyle”: This is the company’s motto for the new 2018 campaign aimed at the digital transformation in the aviation segment and inspired by the expectations of modern passengers of a seamless airport journey.
Today’s passengers are demanding an experience, where they feel in control of their journey. They expect a continuous, stress-free flow without queues, as well as comfortable environments and enjoyable interactions with the airport and the airlines, reflecting respect and value for the business they generate.
Vision-Box’s newly designed passenger touch points are the answer to such demands. They allow easy-to-navigate, self-service, on-the-go transactions that constantly fulfill the passengers’ needs of speed and control, whether crossing the border, going through security, accessing the lounge, or making purchases at airport boutiques, to finally board on-time.
“It is now widely evidenced that passengers want a fast, hassle-free journey through the airport. They don’t want to line up in queues, running from one point to the next, to catch their flight while juggling passports, boarding passes, luggage and kids with stress raising at every checkpoint. They want to be in control of a fluid journey, feel comfortable and respected, as well as stay informed and enjoy their time at their convenience”. Miguel Leitmann, Vision-Box CEO
Modularity, small size and connectivity, in association with IoT and AI technology, have been the main drivers for the development of the new product line. A handful of standardized modules, each one with distinctive functionality and connected to OrchestraTM, can now be freely combined to build versatile biometric touchpoints for any passenger processing purpose, all providing the same experience, whether at check-in, baggage drop, security checks, border control, lounges or boarding, or even by retrofitting of existing equipment. Repeated recognition patterns throughout the journey bring familiarity and a positive user experience, providing a sense of control and accomplishment.
A One-Identity experience
Passengers take full control of their journey, using their biometric identity to explore the airport, book services, make purchases and receive personalized information.
Passports, ID cards or boarding passes have only to be shown once. For the rest of the journey, your face is your passport. The passenger is ready to be recognized instantly by dedicated biometric IoT-enabled devices everywhere. A simple glance at a smart IoT companion will trigger an instant passenger identity verification at any journey point: baggage drop, security checkpoint, immigration clearance, lounge entrance, souvenir purchase, boarding or even simple information request.
The Orchestration of Things
Airports, airlines, and authorities manage the entire passenger experience through Orchestra™, a powerful multi-stakeholder and shared services platform. The software suite takes the form of singular but interconnected IoT devices and frontend applications. These are designed to provide interactive decision making and real-time monitoring of passenger journey, security operations, business rules and workflows configuration, business intelligence and big data analytics, along with other supplemental features that add to the airport management, enhancing efficiencies, security and revenue.
“In addition to the obvious gains in security and efficiency, resulting from a multi-stakeholder platform, orchestra™ will grab the intelligence that airports and airlines need to unlock unprecedented traveler experiences and accelerate growth and non-aviation revenue. Airports will be places to experience rather than just a place to hop on a plane to somewhere else”. Miguel Leitmann, Vision-Box CEO
Certified “Privacy by Design” is natively embedded into the platform to guarantee compliance to all privacy-related legislation at stake.
The minutest new family member
As the smallest member of the IoT touchpoints’ family, Vision-Box is introducing today a new smart camera system for a quick, non-intrusive, contactless and highly accurate passenger recognition
The small form factor pays tribute to the company’s name: it’s a “vision box”. A smiley-looking small sized cube allows for simultaneous short range and long range facial identification, offering exceptional biometric capture performance for any airport context. It’s designed to fit any desk, totem or hanging from the jet bridge ceiling, building a network of small-footprint friendly faces around the airport supporting contactless passenger flow. It also requires minimal effort from the passenger, as it recognizes them on the go, keeping them connected along their journey.
Today’s airports are a lifestyle experience for many people. The more we invest in providing the right experience, the more passengers will enjoy the airport environment with ancillary benefits for all stakeholders. The new camera system is about connecting the digitized airport to each and every passenger.” Miguel Leitmann, Vision-Box CEO
The next seamless experience near you
Vision-Box is currently working on a number of pioneering projects to advance the digital transformation of airports and airlines worldwide, including Amsterdam Schiphol Airport, KLM, Sydney Airport, Aruba Queen Beatrix Airport, Los Angeles World Airport, ANA Lisbon Airport, among others.
The presentation of the new IoT line of touchpoints and Seamless Airport 4.0 happens this week at Passenger Terminal Expo 2018 in Stockholm. Distinguished guests and Vision-Box ambassadors will be on-hand for meetings throughout the Expo and for full, live demonstrations of the new solutions. Contact us at whatsnew@vision-box.com to schedule a meeting!
