Our comprehensive Client Success approach fosters ongoing engagement with our customers including our proven onboarding framework, product training for administrators and power users, and ongoing client success management to ensure they capitalize on our solutions to meet their business needs while
TORONTO (PRWEB) April 09, 2018
PolicyMedical, a leading provider of SaaS-based enterprise governance, risk and compliance GRC software for healthcare, today announced the addition of new service packages to its professional services offering to meet growing customer demand. The new services include analysis and document rebranding; as well as policy writing workshops and consulting engagements. The instructor-led hands-on policy writing workshop is delivered in a classroom setting at the customer site by an experienced healthcare professional with deep clinical expertise.
The new services are complementary to our existing menu of services allowing customers to mix n’ match services to best meet their needs. Collaborating with the PolicyMedical Client Success team to gather together documents (policies, procedures, contracts, job descriptions), identify duplicates, consolidate them and upload them into PolicyManager® and/or Contracts Manager™ enables customers to save hundreds of man hours.
The full range of Professional Services include:
- Analysis & Document Rebranding
- Basic Document Import
- Single Version Document Import with Metadata Population
- Multiple Version Document Import with Metadata Population
- Custom Migration & Import Services
- Policy Writing/Management Workshops & Consulting
With the rise of M&A activity in the healthcare market, environments are becoming increasingly complex, fueling the demand for document consolidation and rebranding services. As well, time-starved healthcare professionals are looking for ways to augment existing resources to remain focused on core objectives – improving patient safety, accreditation readiness, and driving operational efficiency.
“As healthcare professionals struggle to ensure that policies are in place to promote compliance with The Joint Commission and other accreditation standards, Policy Writing workshops provide them the opportunity to refresh their existing skills or enhance new skills. Well-written policies and procedures encourage consistency, increase staff productivity and improve patient quality,” commented Kevin Meek, RN-BSN, BA, MHI, President/Owner, Meek Clinical Partners.
“We are excited to expand our professional services offering. In 2017 we expanded our customer success team, so it was a natural progression to expand our offerings to support the market needs as well as our customer-centric focus,” said Ron Scott, Director, Client Success, PolicyMedical. “Our comprehensive Client Success approach fosters ongoing engagement with our customers including our proven onboarding framework, product training for administrators and power users, and ongoing client success management to ensure they capitalize on our solutions to meet their business needs while maximizing their return on investment.”
Focused on providing a world-class customer experience, PolicyMedical is dedicated to delivering market innovative web-based software solutions coupled with exceptional services and support that enable healthcare organizations to mitigate risk, improve patient quality, and respond to regulatory changes with ease.
For more information about PolicyMedical GRC solutions and professional services, stop by booth #313 at the upcoming annual HCCA Compliance Institute Conference, April 15 – 17th at the Aria Las Vegas.
To learn more about PolicyMedical Training, including onsite, virtual and customized training courses that range from focused, one-day sessions to comprehensive, multiple-day sessions, visit http://www.policymedical.com/professional-services/
Trusted by more than 3000 healthcare organizations, PolicyMedical is a global provider of SaaS-based enterprise governance, risk and compliance (GRC) solutions for healthcare. Our comprehensive solutions enable organizations to centralize and standardize the administration of policies and procedures, contracts, vendors and talent. With the solutions’ robust risk, compliance, policy and regulatory change management capabilities, healthcare professionals can respond to clinical alignment, policy, regulatory, and exclusion changes faster and easier. Our customers include some of the world’s largest integrated delivery networks such as Advocate Health Care, Ballad Health, Baylor Scott & White Health, Dignity Health, Kindred Healthcare, and Tenet. To learn more, visit http://www.policymedical.com.