Ventiv Technology Introduces Robotic Process Automation (RPA) for Claims, Risk, and Insurance Clients

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Ventiv RPA has been created specifically to meet the needs of the risk and insurance, claims administration, and safety management industries. With Ventiv RPA, manual and repetitive work such as gathering external data, pointing-and-clicking, typing, double entry of information, and values checking can be done more quickly, accurately, and efficiently than it can be done by humans.

Ventiv Technology

Ventiv Technology

With the introduction of Ventiv RPA solutions, claim organizations and risk and insurance clients can now relieve their staff of the need to perform repetitive manual tasks; this makes employees more productive and allows them to better handle bigger workloads and growing amounts of information.

Ventiv Technology, the world’s largest global, independent provider of risk and insurance and claims-administration software, announced today the launch of Ventiv RPA solutions for claim organizations and risk and insurance customers.

Robotic process automation (RPA) is the latest technology that automates manual processes and integrates disparate applications and systems. Ventiv RPA has been created specifically to meet the needs of the risk and insurance, claims administration, and safety management industries. With Ventiv RPA, manual and repetitive work such as gathering external data, pointing-and-clicking, typing, double entry of information, and values checking can be done more quickly, accurately, and efficiently than it can be done by humans.

Ventiv RPA integrates any Ventiv solution such as RiskConsole, iVOS, and/or Capture with virtually any kind of application including websites, email systems, word-processing applications, PDF readers, spreadsheets, and even specialized legacy systems, like policy systems.

In claims adjudication, Ventiv RPA streamlines a wide range of processes, from claim assignment and coding to the integration of claim information from disparate sources and systems. As a result, adjusters are freed to perform tasks that require uniquely human strengths, such as providing attentive customer service and processing complex claims for optimal outcomes.

For risk and insurance teams, Ventiv RPA can help to improve renewals and submissions processes as well as automate the process of managing insurance certificates.

Bill Diaz, CEO of Ventiv Technology, said: “RPA is still an emerging technology, but it has been proven effective in use across sectors and industries. RPA is also well known for generating impressive returns on investment. With the introduction of Ventiv RPA solutions, claim organizations and risk and insurance clients can now relieve their staff of the need to perform repetitive manual tasks; this makes employees more productive and allows them to better handle bigger workloads and growing amounts of information. Ventiv RPA is a remarkable new technology, a game changer for any organization that seeks to build a responsive, high-growth, and competitive business.”

Peter Yang, CIO of Ventiv Technology, added: “Since it was established, RPA has already proven its value by reducing the rate of errors in manual processes, improving the management of repeatable tasks, standardizing process workflows, reducing the reliance on multiple systems and screens needed to complete process, and making straight-through, no-touch processes possible. When compared to other automation solutions, Ventiv RPA is relatively easy and cost-effective to deploy.”

About Ventiv Technology:
Our people, software, and innovative solutions empower organizations to achieve optimal results from their risk, insurance, and safety programs. Through the depth and breadth of our software solutions, global capabilities, and domain expertise, we are the proven leader in supporting virtually every type of industry and the largest and most complex companies in the world. Ventiv Technology proudly partners with over 550 organizations and 300,000 users in more than 40 countries. For more information, please visit http://www.ventivtech.com or @VentivTech.

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Jim Dickinson
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