BIRMINGHAM, Ala. (PRWEB) April 10, 2018
TWO MAIDS & A MOP™, one of the nation’s fastest-growing residential cleaning companies, named a Top New Franchise by Entrepreneur magazine this month, is celebrating 15 years of continued success and impressive growth. In April 2003, Ron Holt risked it all when he traded in a full-time desk job for a struggling cleaning service with three part-time employees and the dream of being his own boss. Fifteen years later, the CEO and Founder of TWO MAIDS & A MOP has built a franchise juggernaut with 65 locations nationwide.
Holt credits great personal sacrifice, a well-researched business strategy and social media savvy for his continued longevity and millions in revenue.
“Fifteen years is a significant milestone for me, personally, but also for our entire team of franchisees and hard-working employees,” explained Holt. “We’ve continued to exceed our expectations because quality remains our top priority. Since day one, we’ve understood our success is contingent upon customer satisfaction and a disruptive business model — it’s that simple, and it’s paid off.”
In 2017, TWO MAIDS & A MOP brought in $13.5 million in revenue. It’s a milestone Holt could only imagine during the early stages of his investment. To make payroll, the CEO cleaned floors and washed windows alongside his employees while eating a frugal diet of fish sticks and rice to save money. Holt’s calculated risk included an innovative approach to customer satisfaction, a program called “Pay for Performance.” Customers rate their cleaning service experience and this rating determines the level of pay the Professional House Cleaners (PHCs) receive. This concept aligns employee performance with the company’s brand and encourages customer loyalty.
“All these years later, the formula for success is the same as it was in the beginning,” said Holt. “We know satisfied employees make for satisfied customers. Consistency in our performance is key, and we work hard to ensure our home cleaning service is unrivaled.”
ABOUT TWO MAIDS & A MOP:
TWO MAIDS & A MOP™ is a residential cleaning franchise headquartered in Birmingham, Alabama. The first location opened its doors 15 years ago in Pensacola, Florida, and it currently serves 65 markets across the United States. The residential cleaning service was ranked #11 on Entrepreneur’s Top 100 New Franchises list in 2018. In 2016, Inc. Magazine named TWO MAIDS & A MOP™ the fastest growing cleaning company in America. The company landed on Inc.’s list of 10 Franchises That Swept the Nation in 2015. For more information, visit http://www.twomaidsfranchise.com.