What’s the Key to a Successful Job Interview?

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Express Employment Professionals releases survey results revealing the key to a job interview.

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When it comes to nailing the interview, it’s not just what you say, it’s how you say it. Attitude and interpersonal skills go a long way. Being mindful of that can dramatically improve your chances. - Bill Stoller, Express CEO

The job interview begins the moment a candidate walks in the door, long before the first question is asked—according to David Robb, marketing director in the Grand Rapids, Michigan, Express Employment Professionals office.

“One thing I always look at during an interview is how the person interacts with every person on our team—body language, demeanor, speech, and especially how they treat others. This is applicable to all skillsets we interview for.”

Deb Gray, an Express franchise owner in Pittsburgh, Pennsylvania, says recruiters in her office always observe eye contact and body language—and are most impressed by traits like humility, flexibility and an openness to learn. Citing quantifiable metrics and details, she says, can also make a big difference.

Likewise, Robb notes, “Some of the things a candidate can do to dramatically improve an otherwise average application include asking good questions, listening well, taking notes when needed and demonstrating a willingness to learn and grow within the position.”

In a recent survey, Express asked business leaders and decision makers, “What most improves a candidate’s chances during the job interview?”

Twenty-one (21) percent said actively listening and asking relevant questions, while 18 percent said skills, experience and work history.

Fifteen (15) percent said an “engaging personality” and “enthusiasm” makes the most difference, and 10 percent similarly said “cultural fit.” Excellent verbal communication skills were key for 9 percent, and another 9 percent said they look for eye contact and “positive body language.”

“When it comes to nailing the interview, it’s not just what you say, it’s how you say it,” said Bill Stoller, CEO of Express. “Attitude and interpersonal skills go a long way. Being mindful of that can dramatically improve your chances. After all, your interviewer isn’t looking for someone who can ace an exam; he or she wants to know whether you’re coworker material and someone who will make the company a better place.”

The survey of 2,169 business leaders and decision makers was conducted through the Express Refresh Leadership blog.

If you would like to arrange for an interview with Bill Stoller to discuss this topic, please contact Sheena Karami, Director of Corporate Communications and PR, at (405) 717-5966.

About Bill Stoller
William H. “Bill” Stoller is chairman and chief executive officer of Express Employment Professionals. Headquartered in Oklahoma City, the international staffing company has more than 800 franchises in the U.S., Canada and South Africa. Since its inception, Express has put more than 6 million people to work worldwide.

About Express Employment Professionals
Express Employment Professionals puts people to work. It generated $3.4 billion in sales and employed a record 540,000 people in 2017. Its long-term goal is to put a million people to work annually. For more information, visit ExpressPros.com.

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Sheena Karami
Express Employment Professionals
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