BIRMINGHAM, Ala. and NASHVILLE, Tenn. (PRWEB) April 12, 2018
Durante Home Exteriors of Birmingham, AL and Nashville, TN received a 2018 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry.
Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction software surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.
Out of 600+ eligible applicants, Durante Home Exteriors is one of 300+ businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care.
In determining which businesses received the 2018 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates, and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to a friend and the percentage of customers who responded.
Durante Home Exteriors achieved a recommendation rate of 90% or above from their customers surveyed by GuildQuality.
“We love hearing what our customers have to say. Their feedback is an integral part of the growth and direction Durante Home Exteriors takes. Thank you to everyone that helped us achieve this great honor.”
For more on the 2018 Guildmaster Award and qualifications, visit http://www.guildquality.com/guildmaster/.
About Durante Home Exteriors
Durante Home Exteriors has been helping customers with their outdoor projects for over 17 years in the Birmingham, Huntsville, and Nashville area. We continuously search across the world to find the best manufactures in the market to bring our customers top quality products. At Durante, our first priority is to provide the customer with the absolute best in craftsmanship and professionalism. Because a home is a lifetime investment and our customers deserve to work with a contractor they can trust, from start to finish.
Over 2,500 residential construction professionals rely on GuildQuality’s customer satisfaction surveying software to help them deliver exceptional customer service and get the recognition they deserve for their commitment to quality. Join GuildQuality’s community of quality today and see your company through your customers’ eyes. For more information about GuildQuality, visit http://www.guildquality.com.