Freshsales CRM Recognized as a Leader by G2 Crowd for Spring 2018

Share Article

Peer-to-peer business solutions review platform G2 Crowd recognizes Freshsales CRM as a leader based on user ratings.

“Our approach is resonating with customers, as shown by the latest G2 Crowd rankings,” Srivatsan adds. “The recognition from G2 Crowd is a reminder of how much our customers value us and in turn, how much we value them.”

Freshworks, the leading provider of cloud-based business software, announced today that Freshsales, their award-winning CRM software has been recognized as the Leader in the CRM software category by G2 Crowd in their Spring 2018 announcement. Freshsales received a stellar 4.7 out of 5 star average for user satisfaction across its 370 user reviews, with 98 percent reviews being 4 stars or higher. Freshsales is the #1 CRM for Small Business for having the highest satisfaction scores of 98 percent and ranks ahead of other CRM software.

Other factors in the solution’s favorable reviews were ease of use, ease of setup, and quality of support, while delivering a proven return on investment.

“We are thrilled to receive this recognition,” said Srivatsan Venkatesan, Head of Product at Freshsales. “Over the last year and a half, we’ve built robust new features into Freshsales to help users take better, data-driven decisions at every stage of the sales lifecycle.”

“Our approach is resonating with customers, as shown by the latest G2 Crowd rankings,” Srivatsan adds. “The recognition from G2 Crowd is a reminder of how much our customers value us and in turn, how much we value them.”

“Rankings on G2 Crowd reports are based on data provided to us by real users,” said Michael Fauscette, chief research officer, G2 Crowd. “We are excited to share the achievements of the products ranked on our site because they represent the voice of the user and offer terrific insights to potential buyers around the world.”

Highlights from this listing include the following:

  • A rating of 94 percent for Ease of Setup (category average: 92 percent), 93 percent for Quality of Support (category average: 93 percent) and Ease of Doing Business With (category average: 90 percent).
  • Freshsales received a usability score of 9.1, ahead of competitors such as Pipedrive (8.9) and HubSpot (8.6).

Freshsales CRM gives fast-growing sales teams everything they need to close the right deals without having to juggle multiple tools. Most recommended features of the product include Email Integration, Built-In Phone, Lead Scoring, Visual Sales Pipeline, Event Tracking, Sales Campaigns, and Intelligent Workflow Automations.

About G2 Crowd

G2 Crowd, the world’s leading business solution review platform, leverages more than 381,000 user reviews to drive better purchasing decisions. Business professionals, buyers, investors, and analysts use the site to compare and select the best software and services based on peer reviews and synthesized social data. Every month, more than one million people visit G2 Crowd’s site to gain unique insights.

About Freshsales

Freshsales is an intuitive, easy-to-use CRM for sales teams of all sizes. Freshsales CRM has a loyal user base of over 10,000 customers from 50+ countries. Features like AI-based lead scoring, built-in phone and email, visual sales pipeline, activity capture, workflows automations, and powerful reporting have helped businesses of all sizes scale and optimize their sales processes.

About Freshworks

Freshworks Inc. is the parent company behind the suite of products which includes Freshdesk, Freshservice, Freshsales, Freshcaller, Freshteam, Freshchat, and Freshmarketer. The company’s suite of products is designed to work tightly together to increase collaboration and help teams better connect and communicate with their customers and co-workers. Founded in October 2010, Freshworks Inc. is backed by Accel, Tiger Global Management, CapitalG, and Sequoia Capital India. Freshworks has its HQ in San Bruno, California and global offices in India, UK, Australia, and Germany. The company's cloud-based suite of SaaS products is widely used by over 130,000 customers around the world including Honda, Bridgestone, Hugo Boss, University of Pennsylvania, Toshiba and Cisco.

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Janani Dwarakanath
Visit website