Our ISO certification helps us continually move forward and, equally important, allows us to publicly communicate our dedication to excellence. It’s a symbol that everyone – our employees, our partners, our customers – recognizes and values
SCHAUMBURG, Ill. (PRWEB) April 12, 2018
ISI Telemanagement Solutions, LLC has achieved certification to the new ISO 9001:2015 Quality Management System, reflecting the organization’s long-term commitment to quality, transparency, and customer satisfaction.
The certification is valid for three years and is provided by DNV GL – Business Assurance.
ISO 9001 is the most widely used quality management standard, and has recently undergone a periodic update to better reflect modern business challenges. Last modified in 2008, the new 2015 version of ISO 9001 is the result of input from business and technical experts around the world. The program requires greater involvement of senior management, broader understanding of supply chains, and more focus on stakeholder (not just customer) expectations.
“We are extremely proud of our commitment to quality,” says Kathy Learnan. “Our ISO certification helps us continually move forward and, equally important, allows us to publicly communicate our dedication to excellence. It’s a symbol that everyone – our employees, our partners, our customers – recognizes and values.”
All organizations currently certified to the previous version of ISO 9001 are required to transition to the new version by October 2018 or risk losing their certification.
“We are encouraging people to move quickly because the deadline is fast approaching and there are finite resources for conducting certification audits,” says Anders Lindgren, President for DNV GL Business Assurance USA, Inc. “If you are being certified for the first time, the process will automatically employ the new 2015 version of the standard.”
About ISI Telemanagement Solutions
ISI Telemanagement Solutions provides quality Unified Communications management solutions that solve business needs of companies seeking to measure, analyze and optimize usage, content, expenses and people. Using a consultative approach, ISI helps its clients choose and implement Unified Communications management solutions that achieve their desired business outcomes through UC Reporting & Traffic Analytics, Collaboration Recording, Speech Analytics, Workforce Management, Telecom Audits, and Telecom Expense Management.
About DNV GL – Business Assurance
DNV GL – Business Assurance is part of the DNV GL Group, a world-leading certification body helping businesses assure the performance of their organizations, products, people, facilities and supply chains through certification, verification, assessment, and training services.
For more information about DNV GL - Business Assurance, visit http://www.dnvglcert.com.