Nastel Shares IBM’s focus on Customer Obsession by providing AutoPilot support for the New IBM Z14 systems

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Nastel is pleased to support the new IBM Z14 mainframe model, announced by IBM this week!

“The market has come to rely on the deep transaction visibility and knowledge that Nastel AutoPilot provides. AutoPilot drastically improves the analysis of performance and availability issues across the entire application stack, including platforms, infrastructures, applications and middleware. Our solution streamlines war-rooms and corrective action/preventative actions (CAPA) meetings associated with applications; effectively helping customers to lower their costs and increase user satisfaction” said Richard Nikula, VP of Product Development and Support at Nastel.

For companies that are obsessed with user experience and customer satisfaction, being able to monitor and view every aspect of every transaction delivers the best way possible of understanding the customer experiences. Nastel provides knowledge as to how to make changes that continually strive to improve that experience.

The mainframe is a critical part of the application stack for many of the world’s largest enterprises. Middleware is the glue that connects the mainframe to the rest of the multi-tier mission critical application environments. Nastel recognizes the importance of monitoring every aspect of middleware as part of this process. Without this deep visibility companies will find themselves debating the root cause of issues “ad nauseam”. With Nastel AutoPilot the results are definitive, reducing MTTR (Mean Time to Repair) and avoiding customer satisfaction issues and the associated impacts on corporate brands and goodwill.

About Nastel:
Founded in 1994 and headquartered in Plainview, NY, Nastel Technologies provides IT organizations and business executives with the tools and insights they need to understand and manage their digital environments. Nastel is a privately held company headquartered in New York, with offices in the U.S., the U.K., France, Germany and Mexico, and a network of partners throughout Europe, the Middle East, Latin America and Asia. Nastel is privately owned and profitable since inception.

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David Liff
Nastel Technologies
+1 516-801-2100 Ext: 2128
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