BOSTON (PRWEB) April 23, 2018
Kimble Applications, the global leader in professional services automation (PSA), was named as a finalist for the TechBEST Awards for Best in Adoption and Best in Satisfaction by the Technology Services Industry Association (TSIA), the leading association for today’s technology and services organizations. The announcement was made at TSIA’s semi-annual Technology Services World conference in San Diego earlier this month and winners will be announced at TSW on Monday, May 7th.
The TechBEST Awards are based on the results of TSIA’s annual Global Technology Survey, which tracks adoption, satisfaction, and planned spending across 42 categories of tools and services that are being used within today’s service organizations. This survey aims to identify the solutions that are most popular with TSIA members, as well as ones that are gaining traction within the industry. TechBEST Awards are presented to the companies that have received the highest marks based on the results of TSIA’s annual Global Technology Survey in two categories: Best in Adoption and Best in Satisfaction.
“We want to thank our customers for putting us on this list. We continue to develop Kimble in a way that helps professional services organizations to grow while reducing the administrative burden and we are honored to be recognized by TSIA for our high levels of customer satisfaction in this year’s TechBEST awards,” Mark Robinson, co-founder of Kimble Applications, said.
The Best in Adoption award is presented to the solution provider with the highest year-over-year adoption increase based on the results of the survey while the Best in Satisfaction award is presented to the solutions provider with the highest average customer satisfaction score. Each finalist in the Best in Satisfaction category maintained a CSAT score of over 4.5 on a 5-point scale.
“Being named as a finalist in either category of the TechBEST Awards is a high honor, as it shows that customers are finding these solutions extremely valuable to their operation,” said John Ragsdale, distinguished vice president of service technology research for TSIA. “We’re proud to recognize this year’s TechBEST finalists for achieving such high marks in our 13th annual Global Technology Survey.”
Earlier this year, Kimble Applications was also ranked highest in the PSA category by G2 Crowd, a leading business software review platform, for customer satisfaction. For more information on Kimble Applications, or to request a demo, please visit: https://www.kimbleapps.com/demo/.
About Kimble Applications
Kimble Applications helps professional service businesses by improving business performance, increasing visibility, and providing enhanced company collaboration. Kimble is dedicated to the production of unique management solutions delivered through a Software as a Service (SaaS) model. The members of the Kimble management team are recognized professional services experts, having founded, managed, and grown several successful IT and management consulting organizations. They have experienced first-hand the business problems which result from the lack of adequate software available to manage professional services. The team has harnessed the best practice and unique intellectual property gained in their careers, along with detailed design input from a range of experts from leading firms across the globe.
The Technology Services Industry Association (TSIA) is the world's leading organization dedicated to advancing the business of technology and services. Technology services organizations large and small look to TSIA for world-class business frameworks, best practices based on real-world results, detailed performance benchmarking, exceptional peer networking opportunities, and high-profile certification and awards programs. TSIA corporate members represent the world's top technology companies as well as scores of innovative small and mid-size businesses in four major markets: enterprise IT and telecom, consumer technology, healthcare and healthcare IT, and industrial equipment and technology.
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