How the Employee Experience Reduces Workplace Injuries

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WorkWell Prevention and Care releases a new report for safety managers and risk managers on how to reduce workplace injuries by tapping into the hot HR area of the employee experience.

The employee experience helps employees become part of the injury prevention process, not subject to it.

WorkWell Prevention and Care today released a new report, Hidden Opportunity: The Employee Experience and Workplace Injury Prevention, describing how a fresh look at the employee perspective will reduce workplace injuries.

For decades, workplace injuries have resulted in all too familiar employee questions: Am I hurt? Am I going to be able to work? How long until I’m back? What does this medical jargon mean? By changing the employee experience to provide the answers and more, employees become part of the injury prevention process, not subject to it.

Report Provides Key Steps and 6 Questions to Ask
This report examines how to build an experience that will respond quickly to employee worries, offer a familiar face for employees to turn to for advice and simplify “on the spot” ergonomics coaching right at the job site. Topics include addressing employee concerns, the impact of personal relationships with an onsite healthcare provider and the pros and cons of an offsite vs. an onsite experience.

To get started, the report recommends assessing key areas. Ask employees what’s working and what’s not with injury prevention. Run company claims data through a model that compares results to industry research. Meet with a consultant who see best practices across multiple companies for a broad perspective. Assess treatment time vs. prevention time to spot possible improvements. Consider the best culture fit for your employee community—an onsite “familiar face” provider or an off-site model? Review the direct and indirect expenses involved in an off-site program. An onsite program is often perceived as expensive—is that true?

The Impact of a New Experience
“An effective employee experience can shift the culture to one where employees feel empowered, respected and part of the prevention process,” said Kevin Schmidt, CEO, WorkWell. “When you increase prevention, that’s where the big wins emerge. Historical WorkWell data shows 90-95% of individual prevention episodes do not convert to recordable episodes or workers compensation cases. With an aging workforce, it’s the perfect time to try a new approach that engages employees, lowers costs and speeds return to work.”

By tapping into the HR transformation around the employee experience, safety managers and risk managers open up a new opportunity for change. The employee experience encompasses all employees – from the executive offices to the factory floor and continues to receive strong attention with over 34 million Google search results.

To view the white paper, visit:
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About WorkWell
Quality care that’s everywhere. For over 25 years, WorkWell has helped companies reduce soft tissue claims with the industry’s most respected therapists—located everywhere. To provide the best treatment and maximize injury prevention, the quality of therapists matters. That’s the WorkWell difference—superior training, 100% in occupational health, 10,000+ across the country and an employee experience that earns trust. Plus, trackable results (25-50% fewer claims), systematic identification of impactable claims and a detailed business case to uncover ROI. Services include: pre-hire screening, onsite services, functional job descriptions, ergonomics, stretching and return-to-work assessments.
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Kathy Sharo
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