CallRail Named One of Inc. Magazine’s 2018 Best Workplaces

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Atlanta-based call tracking provider listed among highest-scoring businesses with standout employee engagement

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Our company culture is built on curiosity, inclusion, and collaboration, and I believe this helps create an environment where we can all do our best work for our customers.

CallRail, the world’s most popular call tracking and analytics provider, announced today that it has been named one of Inc.’s 2018 Best Workplaces, the publication’s third annual ranking in the fast-growing private company sector.

Inc.’s Best Workplaces award is the result of a wide-ranging and comprehensive measurement of private American companies who have created exceptional workplaces through vibrant cultures, deep employee engagement, and stellar benefits. Built in partnership with employee engagement and work culture experts Quantum Workplace of Omaha, Neb., the list is a magnifying glass on how innovative companies can truly raise the bar in hiring and retaining the best talent.

CallRail is regularly recognized as one of Atlanta’s fastest-growing businesses, having ranked in both the Inc. 500 and Deloitte 500 lists multiple times in the past few years. Most recently, it was honored with Atlanta Business Chronicle’s inaugural Pacesetter Award, ranking no. 17 on the list of the city’s 100 fastest growing companies.

According to Andy Powell, CEO and co-founder of CallRail, the company’s growth stems from a relentless focus on building a great product to serve our customers. Powell believes that an outstanding product can’t be built without investment in people and culture. CallRail supports a fun work environment through typical tech company perks like ping pong and video games, but more importantly supports employees with approachable management, work/life separation, and the freedom to create and innovate.

“Our company culture is built on curiosity, inclusion, and collaboration, and I believe this helps create an environment where we can all do our best work for our customers,” said Powell. “We’re honored to be recognized by Inc. for both the work we do and the energetic, open-minded culture we’ve fostered.”

Out of thousands of applicants, Inc. singled out just under 300 winning companies. While researching the entries, Inc. and Quantum saw distinct themes develop:

  • Strong company cultures breed stunning individual and team performance.
  • Workers at the best companies view their employers as more than a source of income. Employees aren’t mesmerized by whatever giveaways seem to be the latest fad—be it gourmet lunches or beer fridges.
  • When employees feel valued by their organization, they are far more likely to be engaged. This single factor proved to be one of the largest drivers of employee engagement.

“By including an employee survey into this year’s Best Workplaces selection process, we’ve really raised the bar. Companies that don’t score at the very top of their peer group don’t make the cut. So, our hats are off to the winners. They all excelled at engaging their workers, making them feel appreciated, and aligning them behind a mission. And remember, that’s not just our opinion: The employees told us that themselves.” says James Ledbetter, Inc. editor-in-chief.

The 2018 Inc. Best Workplaces Awards assessed applicants on the basis of benefits offered and employees’ responses to a unique, 30-question survey fielded by each of the applying companies. Responses were evaluated by the research team at Quantum Workplace. For its results to qualify, each company had to achieve a statistically significant response rate based on employee count. Survey scores account for employer size to level the playing field between small and large businesses. All companies had to have minimum of 10 employees and to be U.S.-based, privately held, and independent – that is, not subsidiaries or divisions of other companies.

To learn more about CallRail, please visit

About CallRail
CallRail provides call tracking and analytics to more than 90,000 companies and marketing agencies globally. CallRail’s intuitive software helps data-driven marketers optimize the performance of their advertising campaigns, increase sales effectiveness and improve customer retention. From call tracking, routing, recording and analytics, CallRail provides valuable data about your leads and customers to help grow your business.

About Inc. Media
Founded in 1979 and acquired in 2005 by Mansueto Ventures, Inc. is the only major brand dedicated exclusively to owners and managers of growing private companies, with the aim to deliver real solutions for today's innovative company builders. Winner of Advertising Age’s “The A-List” in January 2015, and the National Magazine Award for General Excellence in both 2014 and 2012. Total monthly audience reach for the brand has grown significantly from 2,000,000 in 2010 to over 20,000,000 today. For more information, visit

About Quantum Workplace
Quantum Workplace is an HR technology company that serves organizations through employee engagement surveys, action-planning tools, exit surveys, peer-to-peer recognition, performance evaluations, goal tracking, and leadership assessment. For more information, visit

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