The integration with ServiceNow will allow users to very quickly perform complete asset and application discovery while getting their CMDB up to date. Time savings of more than 80% are possible with discovery and application rationalization finished in a few months compared to a year plus.
ASHEVILLE, N.C. (PRWEB) June 07, 2018
Certification by ServiceNow is only granted to apps available in the Store and signifies that RISC Networks has successfully completed a set of defined tests focused on Now Platform™ security, compatibility, performance, and integration interoperability. The certification also ensures that best practices are utilized in the design and implementation of RISC Networks Integration with ServiceNow.
IT leaders face a major roadblock when trying to gain a complete picture of their environment- disparate systems. Separate teams use different software platforms to manage everything from individual apps to monitoring to ticketing. RISC Networks’ IT Operations Analytics Platform is globally recognized as one of the best-in-class solutions for discovery and has been used by over 12,000 customers in the past 11 years. The advanced analytics captured by the platform allow users to gain greater insight into the devices and applications living in their environments. The integration between ServiceNow and RISC Networks gives you the enriched analytics from the RISC Networks platform and syncs them into your ServiceNow environment to give you even more insight ensuring your ServiceNow instance is up to date.
“The integration with ServiceNow will allow users to very quickly perform complete asset and application discovery while getting their CMDB up to date. Time savings of more than 80% are possible with discovery and application rationalization finished in a few months compared to a year plus. This allows ServiceNow users to spend less time planning and more time transforming their IT,” said Jeremy Littlejohn, CEO of RISC Networks.
Bi-directionally enrich the information and discover more of your IT environment, including all on-premises and cloud devices. Add lifecycle information so you’re aware when end-of-life hardware and software will impact your business. Populate, update and validate your CMDB with the analysis provided by RISC Networks by pushing ServiceNow app names (CIs) into the RISC Networks ITOA Platform and gain clear insight into application performance. Use ServiceNow workflows to automate responses to complex items and take full advantage of the advanced IT services management. Leverage the power of two best-in-class solutions with RISC Networks and ServiceNow and drive business decisions through actionable data.
About RISC Networks
RISC Networks is 100% independent, platform agnostic and self-funded since 2007. The RISC Networks vision is to unlock business potential by delivering more meaningful data analysis and providing information that helps IT leaders take immediate action. RISC Networks is the industry's leader in cloud, data center and network operations analytics with more than 12,000 analytics engagements and hundreds of industry leading solution partners. The company is headquartered in Asheville, NC.
# # #
The ServiceNow Store is the exclusive source for Now® Certified apps from ISV Technology Partners that complement and extend ServiceNow and accelerate time to value for customers.
# # #