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Workgrid Software to Debut Voice Support for its Digital Assistant at the 2018 Digital Workplace Experience Event
  • USA - English


News provided by

Liberty Mutual Insurance

Jun 06, 2018, 13:00 ET

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BOSTON (PRWEB) June 06, 2018 -- Workgrid Software to Debut Voice Support for its Digital Assistant at the 2018 Digital Workplace Experience Event

Workgrid Software, a provider of intelligent workplace software solutions and a subsidiary of Liberty Mutual Group, today announced its plan to preview voice capabilities for its digital assistant solution at the upcoming Digital Workplace Experience Summit 2018, taking place June 18-20 at the Radisson Blu Aqua in Chicago, IL.

“By enabling voice capabilities, Workgrid provides the user experience that employees have come to expect as consumers across web, desktop, mobile, and now voice-enabled technologies,” said Brett Caldon, Head of Business Operations, Workgrid Software.

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With voice-based AI technology becoming one of the trends shaping the future of the digital workplace, Workgrid is looking to gather feedback from digital workplace leaders across the country attending the event to prepare for its upcoming release of voice support. During the event, Workgrid will demonstrate live previews of what the role of voice could look like for the digital workplace and how voice has the opportunity to improve efficiencies and create more satisfying work experiences.

Adding voice support to the Workgrid Assistant will allow employees to voice queries and commands through voice-driven technologies such as Amazon Alexa or Google Assistant to connect to the Workgrid Assistant which orchestrates across all the disparate systems, data and content to perform task, answer questions, look up information and other common workplace tasks – based on each employee’s personal needs, defined by role, department, and location.

For example, employees can ask Alexa to connect to Workgrid to submit a helpdesk ticket, determine what’s on their calendar for the day, reschedule a meeting, or check their time off balance.

“By enabling voice capabilities, Workgrid provides the user experience that employees have come to expect as consumers across web, desktop, mobile, and now voice-enabled technologies,” said Brett Caldon, Head of Business Operations, Workgrid Software. “Best of all, employees no longer need to think about all the underlying systems to complete tasks or spend countless minutes searching through the intranet. Instead, everything will be brought together through conversation creating a bidirectional AI experience, where information, content or services are pushed to the user proactively and actions are performed automatically, on the users’ behalf.”

If you’re interested in seeing what opportunities voice user interfaces will bring to the enterprise and the role it will play in the digital workplace, stop by Workgrid’s booth or see Workgrid’s Innovation Spotlight session on Tuesday, June 19 at 9:45 a.m. CDT. You can also learn more about the Workgrid Assistant by visiting https://www.workgrid.com

About Workgrid 
Workgrid Software, LLC – a company wholly-owned by Liberty Mutual Group creates and sells intelligent workplace software solutions that are purpose-built for an enterprise—by an enterprise. Workgrid Software’s initial product –the Workgrid Assistant empowers employees with a modern interface and integrated chatbot serving as their digital assistant telling them what they need to know, when they need to know it, so they can get more work done, faster.  The Workgrid Assistant makes work simpler and more efficient for employees by automating administrative requests and surfacing personalized daily tasks, information, and reminders through a single, intuitive interface.  You can learn more about Workgrid by visiting http://www.workgrid.com

About Liberty Mutual Insurance
Liberty Mutual’s purpose is to help people embrace today and confidently pursue tomorrow. Keeping this promise means we are there when our policyholders throughout the world need us most.
In business since 1912, and headquartered in Boston, Mass., today we are a leading global insurer with operations in 30 countries and economies around the world. We are the third largest property and casualty insurer in the U.S. based on 2017 direct written premium data as reported by the National Association of Insurance Commissioners. We also rank 68th on the Fortune 100 list of largest corporations in the U.S. based on 2017 revenue. As of December 31, 2017, we had $39.4 billion in annual consolidated revenue.

We employ more than 50,000 people in over 800 offices throughout the world. We offer a wide range of insurance products and services, including personal automobile, homeowners, commercial multi-peril, property, general liability, commercial automobile, surety, workers compensation, specialty lines, and reinsurance.
You can learn more about us by visiting http://www.libertymutualinsurance.com.

Adrianne Kaufmann, Liberty Mutual Insurance, http://www.libertymutualinsurance.com, 617-574-5984, [email protected]

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