Minnesota Oncology Looks to Patient-Reported Outcomes and Centralized Triage to Improve Patient Care

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Leading cancer care provider selects Navigating Cancer’s software platform to enable proactive care and remote support for its patients

We are looking to the future and this is an important step in caring for patients whether or not they are physically in the clinic.

Minnesota Oncology, an affiliate of The US Oncology Network, is committed to delivering patient-centered, compassionate care in community cancer centers. Its mission to use the best practice, state-of the-art therapies and research has made it the premier provider of care for patients with cancer and blood disorders in the region.

As it has grown to more than 100 providers across 12 clinic locations in the Twin Cities area, the need for a technology solution to deliver proactive, comprehensive care to patients and incorporate patient-reported outcomes into the care model has emerged.

Navigating Cancer’s Patient Relationship Management software (PRM) gives Minnesota Oncology an integrated workflow tool to centralize triage and provide a consistent symptom management experience for all their patients. In addition to incoming patient calls, the platform’s remote monitoring capabilities will ensure the care team can provide assistance right when patients need it.

“We are looking to the future and this is an important step in caring for patients whether or not they are physically in the clinic,” said Dean Gesme, MD, FACP, FACPE, President of Minnesota Oncology. “We are confident that standardizing the care we provide and prompting patients to communicate with us will result in better outcomes and reduced costs.”

Gena Cook, CEO of Navigating Cancer, said of the partnership, “As cancer care becomes more complex, patients need very personalized care and our PRM makes that possible without overwhelming staff or patients. We are looking forward to working with Minnesota Oncology as it continually works to improve the comprehensive and holistic patient care it provides."

About Navigating Cancer
Navigating Cancer was founded in 2008 as the result of two healthcare and technology veterans coming together to fill a critical gap in oncology care: a better patient experience. Driven by a shared passion to leverage technology in the healthcare space, the co-founders set out to create the first patient-centered platform for oncology. Today, our Navigating Care platform supports over one million patients and thousands of cancer care providers nationwide to lower costs, improve patient satisfaction and drive better outcomes. https://www.navigatingcancer.com/

About Minnesota Oncology
Minnesota Oncology includes specialists in medical oncology, radiation oncology, hematology, gynecologic oncology, thoracic and plastic surgery – as well as on-site laboratory services and access to its specialty oncology care pharmacy. With over 100 providers – physicians, physician assistants and certified nurse practitioners – now practicing in 12 clinic locations across the greater Twin Cities metro area, Minnesota Oncology is the largest independent oncology practice in the state of Minnesota. https://mnoncology.com/

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Stephanie Ginger
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