ProviDyn Expands Its Team of IT Industry Veterans

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ProviDyn Hires Carlos McCray as Director of Service Delivery

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Carlos’ rich history of improving workflow, capitalizing on efficiency and ensuring IT quality will be a great asset to ProviDyn

ProviDyn®, a provider of IT support, strategy and services for small and medium-sized businesses and nonprofits, has hired seasoned IT professional Carlos McCray to the position of Director of Service Delivery. In this role, McCray will be ensuring accountability for the delivery of the technology services that ProviDyn provides to support their clients and implementing improvements and best practices to the processes of ProviDyn to maximize workflow efficiency.

“I am excited to be a part of a dynamic team that is adamant about delivering great service to their clients,” said McCray. “ProviDyn is an upward trending organization and I look forward to being a part of its growing success.”

With a track record of nearly 20 years in the IT field, McCray owns a wide berth of knowledge of various technologies. His heavy concentration in managed services has allowed him to gain valuable skills improving efficiency through process and automation, and by developing an effective, team-based culture.

Prior to joining ProviDyn, McCray served as Process Improvement Manager at Altuscio Networks, where he was responsible for efficient internal workflow and periodically served as interim manager of various departments to propel their processes and procedures to acceptable levels. He also held the position of Field Service Manager at Leapfrog Services for more than five years, managing field service personnel and overseeing their workflow.

Over the course of his career, McCray studied Six Sigma, ITIL, and Agile. He also earned several certifications in a diverse range of programs and services, including Microsoft, VMware, Ruckus, Apple, Kaspersky, along with others in Networking, Servers, Web Development, JavaScript and HTML.

“Carlos’ rich history of improving workflow, capitalizing on efficiency and ensuring IT quality will be a great asset to ProviDyn,” said Sr. Director of Operations Matt Galloway. “We are excited to have Carlos on our team helping to improve our client’s experience with ProviDyn.”

About ProviDyn
ProviDyn provides technology expertise, services and support to help small and mid-sized organizations sustain growth and strengthen performance. Backed by technology experts, ProviDyn helps organizations gain the full benefits of existing technology, make strategic investments in implementing new technology and maintain an infrastructure that is secure, reliable and flexible. ProviDyn offers managed services, mobile computing, IT strategy, virtualization, cloud computing, business continuity, network security and IP telephony. To learn more about how ProviDyn is driving business through technology and helping companies reduce costs, improve efficiency and maximize productivity, visit http://www.providyn.com.

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Kelly DeAses
Michael Mackenzie Communications
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