Concord Servicing and SPI Software Announce Interface

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Integrated service enforces contract rules and presents account balances in real time on SPI’s platform

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“We’ve enjoyed a long history with Concord, consistently working together to ensure both of our technology solutions remain best-in-class for our mutual clients.” George Stemper, CEO of SPI

Concord Servicing Corporation today announced a real-time interface capability with software developer SPI Software. The interface between Concord’s portfolio servicing platform and SPI Software improves operational efficiencies for SPI Orange System users by providing automatic, real-time updates to owner account information, and therefore eliminates the inefficiencies of manual postings.

“This online access to real-time data will help timeshare resort properties maintain an accurate, timely financial history of their timeshare owners,” according to Concord’s President and COO, Shaun O’Neill. According to O’Neill, “Whenever owner-related financial data is needed by the resort property, Concord’s award-winning technology platform will immediately update the SPI Orange System with the latest loan and/or dues payment history data.”

Because of the real-time interface, resort staff at the front desk, owner services and accounting teams now have accurate and up-to-date account aging and balance information as decisional input when accepting reservations and other related transactions. Once obtained from Concord, the payment data is automatically stored in the SPI Orange System as part of SPI’s single-system management approach.

“SPI Software’s real-time access to Concord’s financial data will have an immediate benefit to our resort customers that utilize Concord’s portfolio servicing platform,” says SPI CEO, George Stemper. “We’ve enjoyed a long history with Concord, consistently working together to ensure both of our technology solutions remain best-in-class for our mutual clients.”

About Concord
For three decades, Concord has been a recognized leader in portfolio servicing and financial technology, delivering innovative, flexible and scalable solutions to meet the demands of loan originators and capital providers in multiple asset classes. Founded in 1988, Concord has amassed two million consumer accounts totaling nearly $5 billion, and is now broadening their reach into dynamic new markets that have a direct and meaningful impact on improving the lives of consumers. For more information on Concord’s customized servicing solutions, visit http://www.concordservicing.com.

About SPI Software
SPI Software provides resort developers and operators of timeshare, vacation club and mixed-use properties with comprehensive software solutions. SPI’s flagship software product, SPI Orange System, includes modules for marketing, sales, property management, finance, maintenance fees, receivables servicing, centralized reservations, owner services, advanced web reporting and website applications. For more information on SPI, visit https://www.spiinc.com.

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Joy Powers
Concord Servicing Corporation

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