Vivor Partners with Yale New Haven Health to Reduce Patient Financial Burden

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Two-year contract includes EHR integration and will centralize Yale New Haven Health’s medication assistance workflows onto a single, cloud-based platform.

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YNHHS will be able to offset millions of dollars per year in patient out-of-pocket costs.

Vivor, LLC (Vivor), the leading financial assistance technology platform for healthcare providers, today announced its continued growth with the addition of new customer Yale New Haven Health (YNHHS). Vivor will be used by YNHHS’s Medication Assistance Program across its outpatient treatment facilities in Connecticut.

The two-year contract, which includes integration with YNHHS’s Epic electronic health record, enables YNHHS to centralize its medication assistance workflows onto a single, cloud-based platform. The improved efficiency, along with Vivor’s ability to proactively identify financial assistance options across hundreds of nationally available programs, will allow the Medication Assistance Program to reach far more patients than it can today. Vivor has projected that YNHHS will be able to offset millions of dollars per year in patient out-of-pocket costs.

“We’re incredibly honored to be working with the Medication Assistance Program at Yale New Haven Health,” said Ian Manners, CEO of Vivor. “Yale New Haven Health is a recognized leader in addressing patient financial burden, and their decision further validates our belief that Vivor can meet the needs of the most sophisticated and complex healthcare settings.”

YNHHS joins a long and growing list of hospitals and group practices across the country who have chosen to build a financial navigation capability on the Vivor platform. Vivor’s advanced workflow and reporting capabilities allow provider organizations of any size to improve patient experience and reduce bad debt by maximizing the use of financial assistance programs.

About Vivor
Vivor (pronounced as in “survivor”) is on a mission to eliminate out-of-pocket cost as a barrier to care. Our cloud-based, HIPAA-compliant software platform integrates with any EHR and proactively matches patients to a personalized set of financial assistance options – then supports the complete workflow of enrolling and securing funds. Our customers – including Yale New Haven Health, Dignity Health/Dominican Hospital, and Oncology Hematology Care – manage over 100,000 active patient cases per year. Headquartered in New York City, the company is backed by prominent angel investors and has received nearly $2 million in National Institutes of Health grant funding.

About Yale New Haven Health
Yale New Haven Health (YNHHS), the largest and most comprehensive healthcare system in Connecticut, is recognized for advanced clinical care, quality, service, cost effectiveness and commitment to improving the health status of the communities it serves. YNHHS includes five hospitals – Bridgeport, Greenwich, Lawrence + Memorial, Westerly and Yale New Haven hospitals, several specialty networks and Northeast Medical Group, a non-profit medical foundation with several hundred community-based and hospital-employed physicians. YNHHS is affiliated with Yale University and Yale Medicine, the clinical practice of the Yale School of Medicine and the largest academic multi-specialty practice in New England. Yale New Haven Hospital is the primary teaching hospital of Yale School of Medicine.

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Larry Levine
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